iPad Pro update iOS 9.2.1 Beta 2 Problem

Discussion in 'iOS 9' started by jhagg, Jan 4, 2016.

  1. jhagg macrumors member

    jhagg

    Joined:
    Oct 22, 2013
    Location:
    Newport Beach, CA
    #1
    I am receiving an error message when the update tries to verify on my iPad Pro for iOS 9.2.1 Beta.

    "Unable to Install Update"
    "An error occurred installing iOS 9.2.1 Beta 2.

    "Retry
    Remind Me Later"

    Of course restarting or retrying does not allow me to update. I have never run into this problem before on iOS, but I am new to iPad Pro. Is there a way to delete the download package and try again that way or does anyone else have advice to move forward?

    Thank you.
     
  2. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #2
    You should be able to go to Settings/general/storage & iCloud usage/manage storage, and delete it.
     
  3. jhagg thread starter macrumors member

    jhagg

    Joined:
    Oct 22, 2013
    Location:
    Newport Beach, CA
    #3
    Thanks for the reply, I was able to delete it as you suggested but still have the same problem once I re-download it. I have never had a problem with iOS updates in the past, I am not sure what is going on if this is related only to the iPad Pro, my iPhone 6S Plus updated fine. Any other ideas are appreciated.
     
  4. vertsix macrumors 65816

    vertsix

    Joined:
    Aug 12, 2015
  5. jhagg, Jan 5, 2016
    Last edited: Jan 5, 2016

    jhagg thread starter macrumors member

    jhagg

    Joined:
    Oct 22, 2013
    Location:
    Newport Beach, CA
    #6
    I tried that and no luck, same problem, it downloads fine but it gives an error when trying to install. This is on a clean install iPad Pro 128GB Verizon
    --- Post Merged, Jan 5, 2016 ---
    Thanks I did not notice others were having trouble updating in that thread, it got way off topic there. The site looks like it is in French hopefully I can figure it out :)
     
  6. sanke1 macrumors 65816

    sanke1

    Joined:
    Nov 9, 2010
    #7
    Use Google Chrome to download. It didn't work for me in Firefox or Edge.
     
  7. jhagg thread starter macrumors member

    jhagg

    Joined:
    Oct 22, 2013
    Location:
    Newport Beach, CA
    #8
    Tried to update via IPSW and it gave the same error near the end and stopped. This time thru iTunes it said my iPad needs to be restored, went thru that process and got the same error 54. Tried restoring in DFU mode but no luck. iPad Pro is bricked it must have a hardware issue I'm guessing. Genius appointment tomorrow to hopefully get replaced. RIP one week old iPad Pro :( Will report back after Apple Store visit.
     
  8. sanke1 macrumors 65816

    sanke1

    Joined:
    Nov 9, 2010
    #9
    Have you tried regular non beta 9.2 IPSW for your iPad Pro? Sometimes we confuse between Wifi and Cellular firmware files.

    Secondly, try using different USB port or another PC or iMac all together.

    Don't give up that easily.
     
  9. jhagg thread starter macrumors member

    jhagg

    Joined:
    Oct 22, 2013
    Location:
    Newport Beach, CA
    #10
    After a trip to the Genius Bar, it was determined the iPad Pro had a bad logic board. It was replaced on site and I am back up and running. Thanks all for the help/suggestions.
     

Share This Page