I returned an Air to apple last Tuesday and they couldn't refund it to my card - only to my bank. They told me they would do a bank transfer and I filled out a form on their till system with my details. But nothing happened. We clicked ok several times. And then started removing certain information to restart it and then all of a sudden it came up with a complete message. I have a receipt that says it will be refunded to my bank but it's been 10 says and no money has gone into my account yet. Has anyone here got experience of a bank transfer refund and how long it takes? It's very frustrating.