This is slightly off topic, but you guys know your stuff and I need some advice.
My Father is 78.
He uses his computer for email, Internet, but does some stock/banking stuff also.
He sometimes clicks on pop ups and I have to go over and clean it up.
For the first time, he did something that actually scared me.
Yesterday, he had ATT increase his speed.
Today, he got a call saying "we noticed your computer is acting slowly".
He mistakenly assumed it was ATT calling and did everything the person on the phone told him to do.
After he hung up, he realized that wasn't a good idea and unplugged everything and called me.
I went over and found a VPN installed with an installation date of today.
I deleted it and again, cleaned every thing up.
I've disabled his computer and said he needs to stay off for a week and together, we'll monitor his accounts.
So here is my question:
I was thinking he would be much safer using an iPad rather than a computer as he couldn't accidentally install malware.
Am I correct?
Do you have any other advice?
Thanks
My Father is 78.
He uses his computer for email, Internet, but does some stock/banking stuff also.
He sometimes clicks on pop ups and I have to go over and clean it up.
For the first time, he did something that actually scared me.
Yesterday, he had ATT increase his speed.
Today, he got a call saying "we noticed your computer is acting slowly".
He mistakenly assumed it was ATT calling and did everything the person on the phone told him to do.
After he hung up, he realized that wasn't a good idea and unplugged everything and called me.
I went over and found a VPN installed with an installation date of today.
I deleted it and again, cleaned every thing up.
I've disabled his computer and said he needs to stay off for a week and together, we'll monitor his accounts.
So here is my question:
I was thinking he would be much safer using an iPad rather than a computer as he couldn't accidentally install malware.
Am I correct?
Do you have any other advice?
Thanks