Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

123123123

macrumors regular
Original poster
May 29, 2025
146
147
Hi all. Got a new iPad about a week ago. When I picked it up to use it today, the passcode screen said that because I'd recently changed my passcode, I'd need to enter it to use the iPad. Thing is, I didn't change it. It's been the same since I first set it up, and my existing passcode still worked despite the message. Should I worry about having been hacked or something?
 
Since you’re still covered by AppleCare you can call Apple Support for help.

My ultimate solution is that I don’t use a passcode. Never have, and never had a problem.
 
I did had the same issue.
Check if your phone is not a company phone which can remotely do security changes.
If you bought the phone outright from Apple this is what I was told as my iPhone and ultra 2 were giving same message as yours.
In setting your name passcode change the passcode to a new one and after 2-3 min change again to old passcode.

This worked for me as I don't want a new passcode to remember
 
I strongly caution anyone against going passcode-less on any device. That passcode is your first — and maybe only — line of defence keeping what’s on your device private. iPads & iPhones can easily be stolen in a B&E to your home or office, swiped from your car, left behind in a restaurant or bus or taxi, or just silently dropped walking in the park. Without a passcode anyone in possession of your device has full access to everything on it — emails, websites & passwords, text messages, photos, audio recordings, videos, banking/investment/tax/medical/health/prescription records. And that’s just the realm of strangers. Without a passcode your kids and their friends, babysitters, house cleaner, and roommates can explore or copy everything on it. And they absolutely will, given the opportunity. I’m not suggesting you have anything to hide, but my goodness Apple makes security so easy… a 4-digit code takes maybe a second to enter once a week and will keep your private stuff private.
 
To answer your question, no.

The same thing happened to me. Brand new iPad. Just ****** software written by spoiled ****** millennials.
 
  • Angry
Reactions: Matsamoto
I did had the same issue.
Check if your phone is not a company phone which can remotely do security changes.
If you bought the phone outright from Apple this is what I was told as my iPhone and ultra 2 were giving same message as yours.
In setting your name passcode change the passcode to a new one and after 2-3 min change again to old passcode.

This worked for me as I don't want a new passcode to remember
Ipad and I bought it new, so shouldn't be this.
 
To answer your question, no.

The same thing happened to me. Brand new iPad. Just ****** software written by spoiled ****** millennials.

Really? There's nothing new about s/w bugs - they've been around forever and are in all s/w, written by all generations. I worked for decades on safety-critical systems created by highly skilled engineers of all generations and even with our stringent testing, bugs got through. Calling out millennials like that is uncalled for.
 
It happens when I setup a new device, or reset an existing one, after I sign in.... some of my other devices will randomly show that message about my passcode changing.
 
It happens when I setup a new device, or reset an existing one, after I sign in.... some of my other devices will randomly show that message about my passcode changing.
Does anyone else have this experience? Apple Support seems rather puzzled in my chats with them.
 
Happened to me last month! Freaked me out for a second. Turns out it was just iCloud being dramatic after I signed into a new iPad.
 
This happened to me a few minutes ago, on an iPad that I bought and set up about a week ago. Fortunately, the “old” (original and only) passcode worked. What the hey? This is certainly not a corporate-owned or -managed device.

The only thing I did that *might* be relevant - though I doubt it - was request an iOS upgrade on my phone. I didn’t trigger the update, only the download.

I just checked, and there’s an iPadOS update pending. I’m going to hold off until I know a little more about the spurious passcode change alerts.
 
Since you’re still covered by AppleCare you can call Apple Support for help.

My ultimate solution is that I don’t use a passcode. Never have, and never had a problem.

that is insane. you will regret this and at the very least dont offer this as advice for someone else to follow
 
  • Like
Reactions: Saturn007
This happened to me a few minutes ago, on an iPad that I bought and set up about a week ago. Fortunately, the “old” (original and only) passcode worked. What the hey? This is certainly not a corporate-owned or -managed device.

The only thing I did that *might* be relevant - though I doubt it - was request an iOS upgrade on my phone. I didn’t trigger the update, only the download.

I just checked, and there’s an iPadOS update pending. I’m going to hold off until I know a little more about the spurious passcode change alerts.

Did you buy the iPad new, or was it pre-owned? I’m guessing it was pre-owned. The AppleID (now Apple Account) is tied deep into the operating system — not only on your device, but on all the devices used by its previous owner. I’m guessing your iPad wasn’t properly removed from the old owner’s account and they did something to trigger that message.
 
Did you buy the iPad new, or was it pre-owned? I’m guessing it was pre-owned. The AppleID (now Apple Account) is tied deep into the operating system — not only on your device, but on all the devices used by its previous owner. I’m guessing your iPad wasn’t properly removed from the old owner’s account and they did something to trigger that message.
You're right to bring up the fact that a misstep in the process of preparing a pre-owned iDevice for resale could lead to this symptom, and perhaps that's what happened. But I bought this iPad new from Costco, and Apple's tamper-evident packaging seals were present. There was absolutely no sign that it had been owned before. Stranger things have happened - decades of IT support taught me that - but the web search results I've seen suggest that this might be a real issue.
 
  • Like
Reactions: Saturn007
that is insane. you will regret this and at the very least dont offer this as advice for someone else to follow
I didn't advise anyone to do what I do. I just reported doing it without any negative consequences. My iPad travels with me in my carryon, but when at home, it stays put. I don't take it with me anywhere locally. I have not yet been visited by people in white coats, and don't ever expect that to happen. Do you suppose that Apple made it possible to reject some security options (or all of them) because they knew some users didn't need them?
 
Last edited:
I open my iPad using thumbprint.
All online banking, PayPal etc is also thumbprint.
But a simple passcode to unlock your iPad is actually essential first. If thumbprint fails, but the button still operates - then at least you can get in and change settings. If my thumb is covered in Strawberry jam or whatever, I can click anyway and put my 6-digit number in to open.

Every time I sign in to a device, I get an alert E-mail from Apple.

I also get attempted scams once a month on this E-mail addy.

I view the Apple E-mails as confirmation everything is as it should be - but always after an action of mine.
Anything out of the blue should be ‘proceed with caution’, in fact delete instantly.

I reset Network settings once a month, and completely power-down and cold-start my Apple stuff at the same time.
Any dodgy E-mails, I generally do a cold-start, then ignore phone calls from withheld numbers - but I have been targeted more than most I think. Mostly to do with either Banking or my provider - all phishing scam stuff.
 
Last edited:
  • Like
Reactions: burgman and Kimba
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.