iPad stolen from Wal Mart ?

[gmans46]

glad to see it was resolved i hope he likes it!

 

[marshallbedsaul]

still may be hard to connivence anyone that you did not take it!
you should of just called the police right away. Making a thread asking for advice is not the best way to get things sorted. If it was my money and this happen to me I would of went straight to place of sale and flipped out.

 

[Chip NoVaMac]

Thanks for the advice everyone. The store manager and police resolved the problem and refunded me the money. I took money instead of another iPad 2 from the store because I going to buy from the apple store online.

I called the police first last night and got them to come to my business suite. When they met they said I should go to the store first (like many of you said), but they said they will accompany me. When we were there about five or six people were involved excluding the cops. They spent about one hour viewing video tapes from the store.

The female general manager explained that one customer bought two iPads and returned one of them. The iPad WAS NOT checked when returned, and the manager explained that was not procedure. If the item was opened they send it back to the manufacturer ( Apple I assume). They thought it was unopened so they put it on the floor again. There is a report now, however, the customer they tracked paid cash.

Thank you all for the kind replies. To all the people who doubted the situation, it took five minutes to sign up for the forum and post the pictures while I waited for the police. I don't know how long it takes you to post pictures on a website but for me it's quite easy. It is quite sad the skepticism and pessimistic views of the world and of people. And have you ever held an iPad 2 box with an iPad 2 inside? Yes. That's how much it weighed. Not that hard to comprehend.

Again, thanks for your help. I posted for ideas for anything I can do in addition to what I have already done. It was more of a brainstorm to see if I missed anything in the process. The store manager wanted to assure me that it was not a walmart employee that acted like so and walmart was very professional in that regard and secure in their important products. Definitely writing a thank you letter.


Edit: the manager also confirmed that the shrink-wrap was not standard of apple products. I should have known better seeing how I have bought an iPad 2 before.

Glad that things worked out for you... I browsed the thread till I got to this posting. I have worked in the retail sector for more years than I care to count. Your situation is maybe the worst I have seen.

This does not count my days working at a computer super store that is still around - we had an instance where someone bought a printer and repacked it with bricks that were balanced in away that made the box feel and look right.

In the end Walmart got what they deserved in not training and paying folks to prevent loss. At the store I work at we take discrete measures to be sure a return in an honest one. But then that may be because we are not just retail slaves working for something that is not a livable wage... Yet in the end we all lose out.

 

[VeganHipster]

The female general manager explained that one customer bought two iPads and returned one of them. The iPad WAS NOT checked when returned, and the manager explained that was not procedure. If the item was opened they send it back to the manufacturer ( Apple I assume). They thought it was unopened so they put it on the floor again. There is a report now, however, the customer they tracked paid cash.

Edit: the manager also confirmed that the shrink-wrap was not standard of apple products. I should have known better seeing how I have bought an iPad 2 before.

Manager said that person bought two ipads, and from what you have said, you have bought two ipads as well... Fishy....

Just kidding man, glad you got it all sorted out!

 

[Ruffian829]

FWIW my aunt is a manager of Toys R Us and she had an employee buy a playstation (when they were new and big) and then try to return with a box filled with bottles (I'm sure they were packaged or something to not roll around) to match the rate. Thankfully she checked the contents of the box while doing the return or she could have gotten fired, but obviously the employee got fired. I just wanted to point out that things like this do happen, probably more often then we all would like to think...