one of my wife's work's department iPads is stuck in 'iPad is disabled'. its an iPad air.
it never asks for a passcode just says its disabled.
restarting it into recovery mode offers the chance to either update or restore. to do either means iTunes will download software and install it, the iPad will restart and say iPad is disabled. iTunes says 'iTunes could not connect to the iPad 'iPad' because it is locked with a passcode. you must enter your passcode on the iPad before it can be used with iTunes. (more info) (cancel) (try again).
but he iPad doesn't offer this chance, it just sits there saying 'iPad is disabled'-
it never asks for a passcode just says its disabled.
restarting it into recovery mode offers the chance to either update or restore. to do either means iTunes will download software and install it, the iPad will restart and say iPad is disabled. iTunes says 'iTunes could not connect to the iPad 'iPad' because it is locked with a passcode. you must enter your passcode on the iPad before it can be used with iTunes. (more info) (cancel) (try again).
but he iPad doesn't offer this chance, it just sits there saying 'iPad is disabled'-