iPad Pro Ipad trade-in with dead line on screen?

[Natesac]

I have been living with a line of dead pixels on my 2018 iPad Pro 11 for a few months now. I made the mistake of not getting apple care. After shopping around for repair options it seems that the parts cost make a 3rd party/out of warranty repair a poor value.

Looking at the trade in value for this iPad Apple is offering $350, which I would apply toward a new 2020 iPad as a replacement. (I know it’s not a stellar upgrade). It‘s still a bit expensive for a fairly slight upgrade, but it would get rid of this dead line problem, and I will get apple care this time around.

When going through the steps to add a trade in to my bag on Apple.com, when answering the 3 questions about the condition of the trade-in iPad, Apple specifies

Answer yes if all of the following apply:

• The touchscreen is free of cracks, chips, and scratches
• The cameras work

My 2018 iPad Pro does technically meet these requirements.

QUESTION: Does anyone think Apple might reject or lower the offer for my trade-in based on a dead line of pixels?

 

[0128672]

Yes, I think you'll get a lower value for your trade-in because of that line, especially if you're doing a mail-in to Apple's trade-in partner, Phobio. You can search the forums for member experiences about Phobio. It's true the screening questions are pretty generic though and don't specifically ask if there are any screen defects. If you can wait until your local Apple Store opens, you can try to do the trade in-store and learn face-to-face what the offer will be versus the stress of sending it off to Phobio and waiting for the response.

 

[AutomaticApple]

I have been living with a line of dead pixels on my 2018 iPad Pro 11 for a few months now. I made the mistake of not getting apple care. After shopping around for repair options it seems that the parts cost make a 3rd party/out of warranty repair a poor value.

Looking at the trade in value for this iPad Apple is offering $350, which I would apply toward a new 2020 iPad as a replacement. (I know it’s not a stellar upgrade). It‘s still a bit expensive for a fairly slight upgrade, but it would get rid of this dead line problem, and I will get apple care this time around.

When going through the steps to add a trade in to my bag on Apple.com, when answering the 3 questions about the condition of the trade-in iPad, Apple specifies

Answer yes if all of the following apply:

• The touchscreen is free of cracks, chips, and scratches
• The cameras work

My 2018 iPad Pro does technically meet these requirements.

QUESTION: Does anyone think Apple might reject or lower the offer for my trade-in based on a dead line of pixels?

View attachment 918662

Wait until Apple Stores begin to open in June. Once that happens, go to one of them.

 

[Natesac]

Thanks for the tips. After googling some, it seems that Phobio is a risky move. I shall wait till I can get a on-site quote.

 

[firedept]

Good move on your part. At least you can talk to them on the spot.