Just took my faulty iPad 64GB 3rd Gen to John Lewis under there 2 year warranty. front camera just black screen home button intermittent does not always respond. There Tech Department restored it to wipe and said they will send it to Apple to investigate it and if found faulty they won't fix it but send a replacement. I said I take it they would send a refurb has a replacement and he said no it be a brand new one which Apple keep stock of to replace faulty items. Anyone had a replacement from John Lewis during the 2nd year, surely Apple wouldn't have any new stock of the 3rd gen still unless its a refurb. or is the guy just talking crap and it be a refurb.