I need help with a problem concerning my son's iPad: if I send him a text file, using Open Office, his iPad will see his wireless printer, which is an HP Envy 4500 model, but when it "prints," it's actually not printing, and the page is completely blank. It doesn't matter if I send the text file in Word format, RTF, or just Open Office.docu format, we get the same blank results. Any ideas? He receives the e-mail, he can see the attachment, he taps on the attachment and it opens, his iPad recognizes his wireless printer, the printer then activates, as though it's printing, but it simply spits out a blank page with no text. I am sending him the attachments to his Yahoo! email account via my Acer laptop, which runs Windows 7, and my email is sent via Outlook; don't know if any of that information has any bearing on the matter, but I thought it might help. Please make any instructions really clear and in a step-by-step format, as I'm not an Apple person and barely know how to turn his iPad on; he is not much better, being almost computer illiterate. While researching this problem, I saw, somewhere, that he might need a third-party app. that will deal with text documents, so I downloaded "Document To Go" on his iPad, but the problem still persists; however, with that being said, I probably just don't know how to use it properly. Any help would be much appreciated!