iPadPro 9.7 crashed during setup!

Discussion in 'iPad' started by vespagirl, Mar 31, 2016.

  1. vespagirl macrumors regular

    vespagirl

    Joined:
    Jun 25, 2007
    Location:
    Connecticut
    #1
    Received my iPP 9.7 today. Fired it up, started restoring from an iCloud backup, and then it crashed. I am stuck with a white screen with a black Apple logo that will NOT shut off unless I hit wake/sleep and home button for a force shutdown. That was 2 hours ago. Now, it's making a beeping noise, even though I have it on silent. Blip......blip......blip...... Plugged it into my MBA to see if that would kick start it and got a message that I cannot access iTunes because there is a passcode on the iPad. Anyone? Anyone?? Bueller??? I set a passcode on initial startup, but this white screen is the only thing I can see, so my frustration is running high.
     
  2. chukronos macrumors 6502

    Joined:
    Oct 20, 2004
    Location:
    Colleyville, TX
    #2
    it IS for replacing a pc, sooo....

    BTW, A true pro would know how to deal with this. ;)
     
  3. mattburley7 macrumors 68030

    Joined:
    Oct 13, 2011
    #3
    sounds like you will need to do a iTunes restore and it will be iOS 9.3.1 instead of 9.3.0
     
  4. vespagirl thread starter macrumors regular

    vespagirl

    Joined:
    Jun 25, 2007
    Location:
    Connecticut
    #4
    Restoring now. Thanks, good people at MacRumors.
     
  5. hovscorpion12 macrumors 65816

    hovscorpion12

    Joined:
    Sep 12, 2011
    Location:
    USA
    #5
    I've never set up a new iPad, iPhone from iCloud but rather as new. Sorry you've experienced this situation on your brand new iPad Pro. As the others have states, restore the iPad using your Mac. I hope all goes well and enjoy your iPad Pro.
     
  6. SuperKerem macrumors 6502a

    SuperKerem

    Joined:
    Oct 29, 2012
    Location:
    London, England
    #6
    If you come into any more errors, put it into DFU mode and then restore again.
     
  7. Wackery macrumors 6502a

    Joined:
    Feb 1, 2015
    #7
    I tried copying something from pages into Microsoft word and the iPad reset....
     
  8. snow755 macrumors 6502a

    snow755

    Joined:
    Sep 12, 2012
    #8
    This is why you don't retore from iCloud backup has you all ways get what every bugs you may have on that iPad. All ways set up has new when you get your new iPad never from a backup
     
  9. AliMacs macrumors 6502

    Joined:
    Oct 8, 2014
    #9
    It MUST BE THE 2GB OF RAM. IPad Pro 12.9" never crashed at all.
     
  10. Wackery macrumors 6502a

    Joined:
    Feb 1, 2015
    #10
    It's something about the hardware...crashgate
     
  11. ahostmadsen macrumors 6502a

    Joined:
    Dec 28, 2009
    #11
    I set up many iPads and iPhones from iCloud backup. And Macs from TM backups. Always. Never had a problem. Advising against this is overly cautious. One of the reason I use Apple products is that these kind of things just work.
     

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