iPads are being used by Geniuses

Discussion in 'iPad' started by spyguy10709, Nov 27, 2011.

  1. spyguy10709 macrumors 6502a


    Apr 5, 2010
    One Infinite Loop, Cupertino CA
    Not just me. I know that there's been talk about it, but I saw it 1st hand when I had to get my MacBook Pro repaired.

    I mean that the Genius Bar reps are using iPad 2's for CRM-related stuff. That means that they do the customer-service management data logging on it, they're only using the MacBook Pros for troubleshooting. My genius filled out the work authorization report and log on the iPad, and the MBP to verify that my computer's HDD was working right.

    Interesting stuff...
    I love apple!
  2. Dangerous Theory macrumors 68000

    Jul 28, 2011
  3. seeharrison macrumors regular


    Nov 8, 2011
    I noticed the same thing last time I was at the genius bar. I wonder what application they are using. I assume it's some web based application.

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