Become a MacRumors Supporter for $25/year with no ads, private forums, and more!

iPhone 11 Pro activation lock loop

Status
Not open for further replies.

Scottjude

macrumors newbie
Original poster
Jan 14, 2020
1
2
Trying to activate my esim and I get in a continuous loop of this. After I connect it to my Mac it asks for my appleid credentials twice and then the process starts over again.
Apple can't figure it out. I even got a replacement phone from Applecare and it does the same.
When I select Turn on this Line the activation lock loop starts
Can anyone help with this?
 

Attachments

  • E5BE53B4-62D7-4A48-B3A9-2FF0F6FFECD0.jpeg
    E5BE53B4-62D7-4A48-B3A9-2FF0F6FFECD0.jpeg
    53.4 KB · Views: 308
  • 184BBD4D-5CEB-4D6E-AC6E-272DA584B0F0.jpeg
    184BBD4D-5CEB-4D6E-AC6E-272DA584B0F0.jpeg
    47.8 KB · Views: 135
  • C35976FE-67AC-45B8-BDCA-3A3E1E31B3F5.jpeg
    C35976FE-67AC-45B8-BDCA-3A3E1E31B3F5.jpeg
    65 KB · Views: 170
  • 4204A776-528F-4C65-820A-7836B0650FBC.jpeg
    4204A776-528F-4C65-820A-7836B0650FBC.jpeg
    67 KB · Views: 168
  • 87978A11-CEA7-4DE7-BDEB-97805C9FDD3F.jpeg
    87978A11-CEA7-4DE7-BDEB-97805C9FDD3F.jpeg
    52.5 KB · Views: 159
  • 2CE8316A-8A3D-49F9-8691-2051F4AF6DE4.jpg
    2CE8316A-8A3D-49F9-8691-2051F4AF6DE4.jpg
    19.2 KB · Views: 164

Marco2502

macrumors newbie
Mar 5, 2020
2
1
Hi,

I have the exact same issue with my iPhone 11. Did you find out what it was? Trying to avoid doing a factory reset for the 3rd time now...even Apple support couldn't help me so far.
 
  • Like
Reactions: Michael Lazarou
Comment

Michael Lazarou

macrumors newbie
Apr 19, 2020
5
0
Trying to activate my esim and I get in a continuous loop of this. After I connect it to my Mac it asks for my appleid credentials twice and then the process starts over again.
Apple can't figure it out. I even got a replacement phone from Applecare and it does the same.
When I select Turn on this Line the activation lock loop starts
Can anyone help with this?
Hey I have same issue!!! Please contact me I want to know if you fixed and how MUCH APPRECIATED I THOUGHT I WAS THE ONLY ONE
[automerge]1587335101[/automerge]
Trying to activate my esim and I get in a continuous loop of this. After I connect it to my Mac it asks for my appleid credentials twice and then the process starts over again.
Apple can't figure it out. I even got a replacement phone from Applecare and it does the same.
When I select Turn on this Line the activation lock loop starts
Can anyone help with this?
Please send me email or message
[automerge]1587335336[/automerge]
Hi,

I have the exact same issue with my iPhone 11. Did you find out what it was? Trying to avoid doing a factory reset for the 3rd time now...even Apple support couldn't help me so far.
Hey please contact me ASAP I want to know if you resolved this ?
 
Comment

Marco2502

macrumors newbie
Mar 5, 2020
2
1
Call Apple again...it’s rare but now they figured it out. When replacing the phone, they did not remove the activation lock. This means, your old phone (serial number) is still connected to your Apple ID. Apple has to remove the old serial number from your Apple ID (the one you use to set up your iPhone with). Once they have done that, you need to factory reset your phone once again and restore from back up!
 
Comment

Charles F. Wallace

macrumors newbie
Apr 19, 2020
3
1
Hello thank you for poping the issue iPhone 11 Pro activation lock loop i am also facing this issue if you find any best solution let me know
 
Comment

Weaselboy

Moderator
Staff member
Jan 23, 2005
31,321
11,037
California
Moderator Note:

Sorry, but nobody here will be able to help you with this. You will need to take it to Apple.
 
Comment
Status
Not open for further replies.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.