iPhone 11 Pro activation lock loop

[Scottjude]

Trying to activate my esim and I get in a continuous loop of this. After I connect it to my Mac it asks for my appleid credentials twice and then the process starts over again.
Apple can't figure it out. I even got a replacement phone from Applecare and it does the same.
When I select Turn on this Line the activation lock loop starts
Can anyone help with this?

 

[Marco2502]

Hi,

I have the exact same issue with my iPhone 11. Did you find out what it was? Trying to avoid doing a factory reset for the 3rd time now...even Apple support couldn't help me so far.

 

[Michael Lazarou]

Trying to activate my esim and I get in a continuous loop of this. After I connect it to my Mac it asks for my appleid credentials twice and then the process starts over again.
Apple can't figure it out. I even got a replacement phone from Applecare and it does the same.
When I select Turn on this Line the activation lock loop starts
Can anyone help with this?

Hey I have same issue!!! Please contact me I want to know if you fixed and how MUCH APPRECIATED I THOUGHT I WAS THE ONLY ONE
[automerge]1587335101[/automerge]

Trying to activate my esim and I get in a continuous loop of this. After I connect it to my Mac it asks for my appleid credentials twice and then the process starts over again.
Apple can't figure it out. I even got a replacement phone from Applecare and it does the same.
When I select Turn on this Line the activation lock loop starts
Can anyone help with this?

Please send me email or message
[automerge]1587335336[/automerge]

Hi,

I have the exact same issue with my iPhone 11. Did you find out what it was? Trying to avoid doing a factory reset for the 3rd time now...even Apple support couldn't help me so far.

Hey please contact me ASAP I want to know if you resolved this ?

 

[Marco2502]

Call Apple again...it’s rare but now they figured it out. When replacing the phone, they did not remove the activation lock. This means, your old phone (serial number) is still connected to your Apple ID. Apple has to remove the old serial number from your Apple ID (the one you use to set up your iPhone with). Once they have done that, you need to factory reset your phone once again and restore from back up!

 

[Charles F. Wallace]

Hello thank you for poping the issue iPhone 11 Pro activation lock loop i am also facing this issue if you find any best solution let me know

 

[Weaselboy]

Moderator Note:

Sorry, but nobody here will be able to help you with this. You will need to take it to Apple.