Other iPhone 11, Pro, Pro Max (2019) Best Buy US Pre-orders, Orders and Delivery Status Thread

darkarw

macrumors regular
Original poster
Oct 3, 2014
216
40
Has anyone ordered through Best Buy? I had ordered through AT&T but when I found out about their ridiculous new Next Up $5 monthly fee, I cancelled my order and order through Best Buy.

Ordered an iPhone 11 Pro Max Space Gray 256GB with 9/20 delivery date.
 

MAYAVI

macrumors newbie
Sep 22, 2015
19
13
Here
I pre ordered through Best Buy for sprint, because sprint was charging $100 deposits for upgrading, never had to in the past and I have Iphone Forever, anyways, I went through Best Buy and pre ordered 2 Iphones 11 pro max and didn't have to pay the deposit. Didn't cost me a dime and it was so easy with a delivery date of 09/20.
 
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miked784

macrumors member
Sep 15, 2019
51
47
chicago area
they are getting shipped from UPS it looks like. I went on ups website and used my phone number as the reference number and cable was created in china.. the phone was ordered directly from apple.
 
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Ctg44

macrumors member
Sep 25, 2012
90
19
Ordered through Best Buy but could only do in store pickup on the 20th.
 

gmikesell

macrumors regular
Aug 31, 2009
227
21
I finally made my mind up and put my order through for mail delivery from Best Buy an hour ago. I figure Best Buy is going to be busy with a lot of pickup order activations. I just hope ups delivers it sooner rather than later. Still seeing a Friday delivery being promised but with everybody else showing delivery dates slipping further and further out I’m prepared to be disappointed. Never the less, I’ll live. Starting to get excited in spite of myself. Lol
 

markyr17

macrumors 65816
Apr 8, 2010
1,173
71
I ordered 2 phones, one for the wife and one for me. Neither are showing up on UPS website when searching for the reference number. Anybody else?

also my order status is still “order received”
 

funkorobo

macrumors newbie
Sep 10, 2016
20
12
I don't see anything yet in my UPS. Hoping they come through on their 9/20 deliver day. Never ordered through Best Buy, but heard bad things about last year.
 

markyr17

macrumors 65816
Apr 8, 2010
1,173
71
I don't see anything yet in my UPS. Hoping they come through on their 9/20 deliver day. Never ordered through Best Buy, but heard bad things about last year.
I'm sure they'll come through on Friday. I always get nervous, though, because you never know. I just want my phone on laucn day like everybody else, lol.

It's just weird how some people can see their shipment when searching via phone number and some can't. Not sure what causes the discrepancy.
 

alan7467

macrumors member
Mar 16, 2011
66
7
I just checked and my shipment is showing with my UPS account now :)

Edit: doh. Wrong thread. Mine is coming straight from Apple. Feel free to delete mods :confused:
 
Last edited:

KrispyIOS

macrumors newbie
Sep 16, 2019
14
4
Well, I joined the forum here to get insight to how others are doing with their Best Buy pre order.

I am skeptical that best buy is still showing free shipping on release day or in store pick up on release day.

How could they possibly be offering that if Apple is pushed into October?

Oh well. Fingers crossed!
 
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anticipate

macrumors 6502a
Dec 22, 2013
508
275
I put in an order on preorder day at like 2Pm with Best Buy, and they said pickup on Friday. Hopefully that will actually happen....
 

Koobs

macrumors 6502
Sep 20, 2014
355
568
After reading this thread I went over to BB's site and one can still get a midnight green pro max delivered on launch day. That kinda surprised me.
 

KrispyIOS

macrumors newbie
Sep 16, 2019
14
4
I wonder if it was a better idea to do pickup or delivery, both given the same 9/20 availability.
 

anticipate

macrumors 6502a
Dec 22, 2013
508
275
After reading this thread I went over to BB's site and one can still get a midnight green pro max delivered on launch day. That kinda surprised me.
There -are- some (1?) sprint model which seems sold out for pickup, so it migth be accurate. BB has improved in recent years so who knows? It'll be the first time I have bought a phone from them (because I wanted the 24 Next).

This isn't exactly a wildly popular release. The XS Max was similar; you could go anywhere and just pick one up on launch day.
 

simplynando

macrumors 6502
Aug 15, 2016
330
286
Las Vegas, Nevada
After Best Buy messed up my preorder for my iPhone X I was really hesitant on using them again. They seem to ALWAYS mess up my preorders. However, they were the only place that had stock available for release date pickup. I went ahead and put in an order but it looks like the stock hasn't changed at all? It shows all models are still available for pickup on release date and it seems kind of unlikely now. I'm really hoping my preorder doesn't get pushed back again :/

upload_2019-9-16_14-15-48.png
 

darkarw

macrumors regular
Original poster
Oct 3, 2014
216
40
After Best Buy messed up my preorder for my iPhone X I was really hesitant on using them again. They seem to ALWAYS mess up my preorders. However, they were the only place that had stock available for release date pickup. I went ahead and put in an order but it looks like the stock hasn't changed at all? It shows all models are still available for pickup on release date and it seems kind of unlikely now. I'm really hoping my preorder doesn't get pushed back again :/

View attachment 859067

What happened with your preorder before when they messed it up?
 

markyr17

macrumors 65816
Apr 8, 2010
1,173
71
After Best Buy messed up my preorder for my iPhone X I was really hesitant on using them again. They seem to ALWAYS mess up my preorders. However, they were the only place that had stock available for release date pickup. I went ahead and put in an order but it looks like the stock hasn't changed at all? It shows all models are still available for pickup on release date and it seems kind of unlikely now. I'm really hoping my preorder doesn't get pushed back again :/

View attachment 859067
What happened with your preorder before when they messed it up?
This is what I am wondering. Did they compensate you in any way at least? When were you able to pick up your phone?
 
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SprintSCREWSpooch

macrumors regular
Sep 19, 2016
175
240
New York, NY
After Best Buy messed up my preorder for my iPhone X I was really hesitant on using them again. They seem to ALWAYS mess up my preorders. However, they were the only place that had stock available for release date pickup. I went ahead and put in an order but it looks like the stock hasn't changed at all? It shows all models are still available for pickup on release date and it seems kind of unlikely now. I'm really hoping my preorder doesn't get pushed back again :/

View attachment 859067
Someone earlier said that they used to work for BB, and that getting the phones delivered was the best option. They said store-pickup was sketchy, and I think they often use preorders for store inventory.

I have ordered phones before from BB once before, and received them on launch day. Last year I ordered watches for store pickup, and after days of not getting the call/email that my order was ready, I and ended up cancelling the order and getting our watches through apple, same-day in-store.
[doublepost=1568678110][/doublepost]
This is what I am wondering. Did they compensate you in any way at least? When were you able to pick up your phone?
No compensation here, lol! I felt like they were just trying to hold on to my money due to the fact that they sent an email the day of that read something along the lines of “we’re almost ready”, or “pickup procedure of apple products”. So we headed to the store, thinking it would be any minute. We were wrong!
 
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BigEater

macrumors newbie
Sep 13, 2015
23
8
Someone earlier said that they used to work for BB, and that getting the phones delivered was the best option. They said store-pickup was sketchy, and I think they often use preorders for store inventory.

I have ordered phones before from BB once before, and received them on launch day. Last year I ordered watches for store pickup, and after days of not getting the call/email that my order was ready, I and ended up cancelling the order and getting our watches through apple, same-day in-store.
[doublepost=1568678110][/doublepost]

No compensation here, lol! I felt like they were just trying to hold on to my money due to the fact that they sent an email the day of that read something along the lines of “we’re almost ready”, or “pickup procedure of apple products”. So we headed to the store, thinking it would be any minute. We were wrong!
Best Buy has a new system this year for in-store pickup phone orders, so hopefully things run smoother.
 
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196josue

macrumors regular
Jun 16, 2010
112
3
Did anyone who ordered through Best Buy delivery see tracking by searching by reference?