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Other iPhone 12 Pro Max In-Store pick up experience !

K

kid84

macrumors regular
Original poster
Sep 17, 2017
230
324
So , today I went to Apple Store early morning to pick up my Pro Max ! Here is the experience , maybe you will find some answer you need !! This is for Apple Store with Express pick-up

1 - iPhone 12 Pro Max shipped with iOS 14.1 , not 14.2

2 - On the express pick up , they will do return , not an exchange . I pre order my promax and come to pick up , and want to exchange 12 Pro to another Pro Max , they said they cant do this , only way is place an order online and then come to pick up , not for an exchange . I did asked them the reason and they said store policy , even the Apple said I have 14 days for refund / exchange , they said they have no stock for that .

3 - I picked up my Pro Max , and return my 12 Pro , and they did that very easy , but not for exchange from 12 Pro to Pro Max due to stock . I showed them they have stock , they still want to placed an order and pick the time slot online to pick-up ! Apple so weird this year , make everything so complicated .

4 - If you want do a trade in when you pick up , they wont do it in-store ( express pick up only store ) , they will give you a QR CODE to scan and ship the trade-in device back to Apple , again , not at express store!

5 - iPhone Pro Max have plenty of stock at Apple Store as of now , available for pick up same day on Verizon / AT&T / Sprint model , if you paid full price , they will exactly same with SIM-FREE version

ENJOY YOUR IPHONE 12 PRO MAX !!
 
I was a bit surprised that they shipped the Max and Mini with 14.1. Had to wait till I got home to do the restore since my backup was 14.2.
 
Had an excellent experience at my local Apple store today. So much so I'll never purchase any other way again. So much better than waiting on a package or having to go to a distribution center.

They let me do a trade-in at the store even though when I pre-ordered the trade-in was mail-in only at the time. They even gave me a 5G AT&T SIM.
 
blairh said:
Had an excellent experience at my local Apple store today. So much so I'll never purchase any other way again. So much better than waiting on a package or having to go to a distribution center.

They let me do a trade-in at the store even though when I pre-ordered the trade-in was mail-in only at the time. They even gave me a 5G AT&T SIM.
Click to expand...

Does the SIM card look diff for 5G--you have a picture, Im guessing every Iphone 12 this year will come with required 5G sim?
 
That's because you'd have to modify the code and push an update through to change policy. lol. All jokes aside, yeah seems big corps don't deviate from policy once implemented and the drones in the stores follow to the letter.
 
kid84 said:
So , today I went to Apple Store early morning to pick up my Pro Max ! Here is the experience , maybe you will find some answer you need !! This is for Apple Store with Express pick-up

1 - iPhone 12 Pro Max shipped with iOS 14.1 , not 14.2

2 - On the express pick up , they will do return , not an exchange . I pre order my promax and come to pick up , and want to exchange 12 Pro to another Pro Max , they said they cant do this , only way is place an order online and then come to pick up , not for an exchange . I did asked them the reason and they said store policy , even the Apple said I have 14 days for refund / exchange , they said they have no stock for that .

3 - I picked up my Pro Max , and return my 12 Pro , and they did that very easy , but not for exchange from 12 Pro to Pro Max due to stock . I showed them they have stock , they still want to placed an order and pick the time slot online to pick-up ! Apple so weird this year , make everything so complicated .

4 - If you want do a trade in when you pick up , they wont do it in-store ( express pick up only store ) , they will give you a QR CODE to scan and ship the trade-in device back to Apple , again , not at express store!

5 - iPhone Pro Max have plenty of stock at Apple Store as of now , available for pick up same day on Verizon / AT&T / Sprint model , if you paid full price , they will exactly same with SIM-FREE version

ENJOY YOUR IPHONE 12 PRO MAX !!
Click to expand...
You sound like a whiner. You are a retail store employees worst nightmare.
 
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