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iPhone 12 Pro iPhone 12 pro not activating on Verizon
- Thread starter gbf
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me too!
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Speaking to some rep from vzw have no idea what she’s mumbling.
Update: I got mine working. I did a power cycle a couple of times and it eventually got through the activation.
did you activate e-sim automatically or do you have to call Verizon to activate it?
I had issues as well using the SIM pre-loaded in the new phone. After calling, all I had to do was turn off Find My iPhone on the old phone, turn off the old phone, and then power cycle the new one.
I spun up a chat session with Verizon and provided the info to the agent. I did have to give them my physical and digital sim from the iPhone 12 as well as the ICCID from my current physical SIM card. After they activated it, I restarted and had to make the eSim the primary line in the Cellular settings. All good after that.
This happened to me too. Just had to restart the new phone a couple times. It's working now!
I have a different issue. I was able to activate the phone but texts send but won’t receive and I dont get any phone calls. I can make phone calls. I am switching to Verizon from T mobile And my old one still works. It’s the weirdest thing!
I am also getting a separate error message when I try and activate iMessage. It says “An error occured during activation. Try again”. This is when I try and select my number as a contact that you can send and receive messages to and from
I am also getting a separate error message when I try and activate iMessage. It says “An error occured during activation. Try again”. This is when I try and select my number as a contact that you can send and receive messages to and from
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This has been by far the worst experience activating two iPhones today.
Could do nothing online. Nothing worked. Neither phone activated itself.
Took one phone call to get the 12 activated, after on hold for 20 minutes.
Many phone calls to the 800# and I was hung up on for the 12 Pro. Now Verizon is closed. Multiple chat tries. Took 2 hours to get someone.
On chat now, STILL not activated...
Could do nothing online. Nothing worked. Neither phone activated itself.
Took one phone call to get the 12 activated, after on hold for 20 minutes.
Many phone calls to the 800# and I was hung up on for the 12 Pro. Now Verizon is closed. Multiple chat tries. Took 2 hours to get someone.
On chat now, STILL not activated...
My wife’s did this, I hard reset it while it was on that screen and when it came back on it re-did the startup and it was fine. Not sure what is going on.