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gbf

macrumors 6502a
Original poster
Sep 13, 2019
514
120
It’s just spinning and spinning for 7 minutes already.
Anyone else?
 

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imartez

macrumors newbie
Dec 10, 2017
22
16
I just activated my 12 Pro with no issues via chatting with Verizon. I also activated the eSim. I didn't feel the need to have to replace my current sim card.
 

gbf

macrumors 6502a
Original poster
Sep 13, 2019
514
120
Well it’s just spinning. Don’t know what to do. It populated with my bomber when I turned it on but won’t get past this screen.
 

gusmom

macrumors newbie
Oct 20, 2020
5
3
It’s happening to me too. I put my Verizon pin in and it’s been on this screen for the past 10 minutes.
 
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greatestash

macrumors member
Oct 26, 2007
95
13
I just activated my 12 Pro with no issues via chatting with Verizon. I also activated the eSim. I didn't feel the need to have to replace my current sim card.

did you activate e-sim automatically or do you have to call Verizon to activate it?
 
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First Post G

macrumors 6502
Mar 22, 2011
295
192
NYC
I had issues as well using the SIM pre-loaded in the new phone. After calling, all I had to do was turn off Find My iPhone on the old phone, turn off the old phone, and then power cycle the new one.
 
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Eric8199

macrumors 6502a
Feb 27, 2009
785
153
Nothing is working for me. Can't call Verizon because the only line I have is the one I'm trying to activate on. I've restored my phone, I've turned it off and on. I've tried it with the sim and without the sim. Nothing is working.
 

Dwood1970

macrumors 6502
Jan 7, 2012
400
272
Nothing is working for me. Can't call Verizon because the only line I have is the one I'm trying to activate on. I've restored my phone, I've turned it off and on. I've tried it with the sim and without the sim. Nothing is working.

Try doing a live chat thru the app or the website
 
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ocrane

macrumors regular
Jul 10, 2007
114
35
Same issue here, iphone 12 pro on Verizon. I used the Verizon live chat. All they needed was the iccid number and they were able to activate in a couple minutes.
 

imartez

macrumors newbie
Dec 10, 2017
22
16
did you activate e-sim automatically or do you have to call Verizon to activate it?
I spun up a chat session with Verizon and provided the info to the agent. I did have to give them my physical and digital sim from the iPhone 12 as well as the ICCID from my current physical SIM card. After they activated it, I restarted and had to make the eSim the primary line in the Cellular settings. All good after that.
 

kjmff5

macrumors regular
Mar 27, 2011
221
39
I have a different issue. I was able to activate the phone but texts send but won’t receive and I dont get any phone calls. I can make phone calls. I am switching to Verizon from T mobile And my old one still works. It’s the weirdest thing!

I am also getting a separate error message when I try and activate iMessage. It says “An error occured during activation. Try again”. This is when I try and select my number as a contact that you can send and receive messages to and from
 
Last edited:

MM07

macrumors 6502a
Feb 10, 2008
622
34
This has been by far the worst experience activating two iPhones today.

Could do nothing online. Nothing worked. Neither phone activated itself.

Took one phone call to get the 12 activated, after on hold for 20 minutes.

Many phone calls to the 800# and I was hung up on for the 12 Pro. Now Verizon is closed. Multiple chat tries. Took 2 hours to get someone.

On chat now, STILL not activated...
 

ant the ninja

macrumors 6502
Nov 21, 2012
436
278
My wife’s did this, I hard reset it while it was on that screen and when it came back on it re-did the startup and it was fine. Not sure what is going on.
 
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