not specifically, but I did a complete factory restore and it still doesn't work. any time I try to do anything in Apple Wallet or the Apple Pay settings I get an error.
If you did a restore and it doesn’t work, it’s time to reach out to Apple for assistance as it may be a hardware issue than a software.
I happened to re-add the card as fresh rather than going from 'Previous Cards' and it worked.
Did you experience any issues with the replacement device? I experienced the same issue and now experienced it with the replacement phone. Both times, it occurred after wireless charging in my car.
I also just experienced this issue. Was wireless charging in my vehicle for 25 minutes and error appeared as soon as I picked it up. Scheduled a service appointment for Friday. To be continued…
I received a replacement. Same thing happened again and the phone kept randomly going into restore mode for, each time for 90+ minutes. I returned the 15 pro today and am back to my 14 pro, which doesn’t have any of the issues despite being used with the same wireless chargers, cars, and similar phone case.
Sorry to hear that. My phone also went into ”data recovery” mode, then was restoring for about 10 minutes or so. Everything else except for Apple Pay is working. Hopefully, they figure out a resolution soon.
What kind of car are you charging it in? I have a bmw and the charger tray also doubles as the nfc reader for the Apple car key feature. Curious if the nfc is somehow turning on in the phone at the same time the wireless charger is on and zapping the Apple Pay chip? Presumably, there’s an auto shutoff feature in the phone that prevents nfc from turning on automatically but perhaps that’s malfunctioning. I don’t have that issue with my 14 pro, which I am back to using.
I also have a BMW. The correlation between car charging and the issue was in no way clear to me with the first 15 pro, but with this second device/instance it very clearly happened after my morning commute (during which it was in the charging tray). I’ve reported it to Apple support.
It was hardware for me (chip failed). Apple Store couldn’t repair so they replaced. Went through three phones before the correlation became clear. The fact that it works fine with a 14 pro and a 13 suggests it’s something about the new design of the 15 vs the chargers.
That’s very unfortunate, and if the bmw (possibly other vehicles too) charger is the culprit, I expect they’re about to have many Apple Pay failures to contend with.
after turning off phone and back on, iPhone automatically goes into recovery mode. I have another service appointment at Apple Store tomorrow and will undoubtedly need another replacement phone. I have a BMW but I drive it to and from work every day with my phone on the charger, and didn't encounter this issue. I also have my digital key in my apple wallet. But both times the Apple Pay issue occurred it was after wireless charging in my BMW X5 on a longer trip than my normal commute. Kudos to this group for identifying the potential link between car charging and the NFC sensor.
The recovery and restore protocol happened with me too. I used the key in the Apple wallet on the first phone but didn’t on the second phone because I thought that might be the cause. Same outcome nonetheless, which leads me to believe the issue occurs regardless of whether you have the key in the wallet or not.
