iPhone 17 Pro Max Restarting / Rebooting

[deit]

Hey everyone!

Got an iPhone 17 Pro Max yesterday and quickly noticed that it would restart / reboot when the screen was locked. Noticed the issue as I would have to enter my password instead of using Face ID. Took it to the Apple Store this morning and swapped it for another phone (same model) but this one is experiencing the same issue. Wondering if anyone else has experienced this? The only apps I have installed are the Proton Suite (Pass and Authenticator) and Instagram. Any help would be appreciated!

 

[nippyjun]

If you wipe the phone and set it up as new, does it still have the problem? And also did you do the update on each phone?

 

[deit]

If you wipe the phone and set it up as new, does it still have the problem? And also did you do the update on each phone?

Yes, just factory reset it and I have also restored it. Both have been updated! Extremely confusing...

 

[nippyjun]

If you turn off Wi-Fi, does it still happen?
Also, is it happening both with an un restored set up his new phone? As well as the phone wanted to restored from a backup?

 

[deit]

If you turn off Wi-Fi, does it still happen?
Also, is it happening both with an un restored set up his new phone? As well as the phone wanted to restored from a backup?

Not happening when the Wi-Fi is turned off! The panic log mentions AppleCentauriAlpha. Both restored and unrestored are experiencing the issue. Looks like someone else on the Apple Community site is experiencing the same - hope it gets fixed soon!

Edit: Neither phone was restored from backup. Both were set up as new iPhones. Restored as in I used a computer to reinstall the operating system.