Iphone 2G Not recognized by Itunes8, and stuck on a continual reset.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by owangatang, Dec 19, 2008.

  1. owangatang macrumors newbie

    Dec 19, 2008
    Background info:

    -Iphone: 2G, 2.1 Firmware, Jailbroken/Unlocked. 4GB. 1XX MB Storage available.

    This problem began today. Up until today, I have had no problems with my iphone, except for a few minor freezes here and there for which I simply held power+home to deal with.

    There's a story behind what happened to my iphone, but I'll spare you the details. The problems started when my iphone was hit out of my hands relatively hard to the ground. At first, I didn't notice anything wrong, and I kept using it as I had been. About 10-15 minutes after my iphone was dropped, I noticed that when I pressed the home button, nothing happened. This is where I started to get worried. From that point on, whenever I was doing anything on my iphone, the screen would lag and go to the continuous loading circle animation, and then either go to the apple boot screen, or go to the 'slide to unlock' screen. When I slid the slider, my iphone would work like normal, but it would make this faint buzzing sound. This process of freezing, to sliding, to working (except for the home button) , buzzing, and then to freezing again, continued until I got home from school, (which is where this incident occurred) and connected my iphone to my computer through USB cord.

    The first thing I noticed was that the battery was not showing that it was being charged. The freezings from earlier became more frequent, sometimes having to reset itself to the apple logo multiple times before being usable for several minutes, and then going back into a freezing chain. After about 40 minutes of this, the remainder of my battery died, and the iphone lost all functionality; it simply kept restarting itself until it went to the 'connect to itunes' screen, before resetting itself again. The problem is, neither itunes 8 nor windows will recognize my iphone, so I can't restore it if it is in fact a software problem, which I'm not sure that it is. (I am hopeful, however.)

    Currently, my iphone stuck in a mode of spastic resetting that is comparable to a seizure; every second to half a second, the iphone either lights up with the apple boot screen, or lights down to a black screen. The 'connect to itunes' screen no longer appears.

    Attempts to fix:

    -I've tried putting my iphone into recovery mode, but it seems to be unresponsive. I believe this is because the home button is not working.
    -I've tried connecting the iphone to my brother's computer, but it is not being recognized.
    -I've tried restarting my computer and seeing if it would be recognized then.
    -I've tried using connecting my iphone to my computer with different USB cables.
    -I've tried connecting to every single USB port on my computer with all other USB devices detached.
    -I've even tried to open my iphone to see if something has gone loose inside (which is what I'm thinking has happened)

    Overview of problems:

    -Home button not working
    -Cannot set to recovery mode because of previously mentioned reason
    -Spastic continual rebooting @ Apple logo screen
    -Unable to even start iphone
    -Phone makes a faint buzzing sound when in use
    -Itunes/windows doesn't recognize it when it is connected by USB
    -Cannot restore because of previously mentioned reason

    That's All that I can think of for now.

    One last thing I noticed: when the USB cable is connected to the iphone, it is sticking roughly 1.5mm out from the base of the iphone. I did not notice this before, and this does not happen on my ipod. The white part that is attached to the bottom of the iphone is also angled downwards slightly, which I never noticed before either.

    I added as much detail as possible to help you guys help me. Anything suggestions or ideas are greatly appreciated. Please be patient with me because I consider myself a novice when it comes to technology, and I may not understand some of the terms you use. Thanks in advance. :)
  2. owangatang thread starter macrumors newbie

    Dec 19, 2008
    The problem with putting it into DFU mode is that the home button is non-responsive. As for the 'non-button pushing method', does this require your iphone to be recognized by your computer? Because If so, it won't work because my iphone doesn't show up in My Computer. :(
  3. owangatang thread starter macrumors newbie

    Dec 19, 2008
    Hmm.... For no apparent reason, the iphone now consistently boots to the 'connect to itunes' screen. Still can't restore though because the comp doesn't recognize it.
  4. owangatang thread starter macrumors newbie

    Dec 19, 2008
    I've been tinkering around with the brick -mostly just connecting to different comps and trying to get some recognition, as well as messing with the power/home button- and I've managed to consistently get the 'connect to itunes' screen on reboot. I even managed to get the ipod working in safe mode for about 3 minuites somehow. This seems to be a good sign.

    Also I have a pretty strong feeling that the damage is limited to loose parts inside the phone, especially towards the bottom end of it. This is because the only things that are giving me trouble -the USB connection socket and home button- are at the bottom. The phone fell with a little bit more force than a regular drop, and I had a silicon case on it at the time, so that also furthers my belief that there are just loose parts inside. There was also no visible damage on the outside of the phone, except for possibly a small dent. I've seen videos on 2G iphone disassembly, and in these videos the black piece at the bottom of the phone is taken out first.

    If my problem is indeed simply loose parts, would it be relatively simple to open up the bottom of my iphone, and align any loose pieces? Or would it still be a very complex task?

    Also I noticed one other thing that may be useful for identifying my problem... When the iphone is connected to a power source, (laptop/wall adapter) that's when it becomes spastic and has extremely fast reboots. On the other hand, when the ipod is disconnected, it becomes more stable, and I can get it to stay at one screen for a while. Also, it seems that contrary to my initial beliefs, my iphone can still hold a charge. It seems quite limited in this respect still, however.
  5. owangatang thread starter macrumors newbie

    Dec 19, 2008
  6. owangatang thread starter macrumors newbie

    Dec 19, 2008
    Hmm. How much would a repair for that kind of damage be?

    Also, I found a way to get my iphone to work;

    Through observation, I've discovered that my iphone can take in a minimal charge still. It CAN get full batteries, but that would take around 2 days to charge. To charge it, I simply stop the restart cycle by holding the power button while I'm on blackscreen, and leave it on an adapter for several hours. When I boot it up again, it will start in safe mode. From there, I hold the power button and power the iphone off. It automatically restarts itself however, though it will function properly aside from a nonfunctional home button, and fuzzy speakers.
  7. sillyice macrumors newbie

    Dec 26, 2008

    plzplzplzplzplzplz i need help my iphone 2g had trouple so i resetted it like a fool

    when it finished resetting i started it and the apple logo apears and wont go
    for like 5 hours i stayed like this then... i read ur soloutions about resetting it
    by pushing home+wake button and plug it in usb port and the picture of cable
    +itunes apeared then my pc notified that there is some device with proplems that cannot work propaply and i tunes wont fix it plz plz plz help me ....
    i really need this.........
  8. neesh0 macrumors 6502a


    Sep 6, 2008
    Toronto, Ontario
    restore your phone then unlock it again.
  9. sillyice macrumors newbie

    Dec 26, 2008

    can u tell me how to do that my iphone is not even locked plz plz plz
    and there are no apple store in my country im in jordan they dont know what iphone means.....:mad:
  10. sillyice macrumors newbie

    Dec 26, 2008
    neeeeed heeelp

    look when i reset my iphone it kept showing this apple logo now all it does is this
    i did what they said about hard reset and connect to itunes then when i do that
    my itunes doesnt recognize the phone and it cant restore it so what should i do
    ?? plz help ur my only hope cos here in jordan we dont have apple store so help me plzzzzzzzzz plz plz plz plz plz plz plz plz plz
  11. sillyice macrumors newbie

    Dec 26, 2008
    so u telling me that i can start it in safe mode? plz tell me how i understood from ur post that i charge it with full battery then i reboot it
    put when i put it in the charger the apple apears again should i turn it off then i cahrge w\o apple logo apears......
  12. sillyice macrumors newbie

    Dec 26, 2008
    ok i got it recognized now im without a software version when i press restore
    itunes give an error about connections or sth help me im new at this..
  13. owangatang thread starter macrumors newbie

    Dec 19, 2008
    I can't even get my phone recognized, so sorry can't really help.

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