iPhone 3.0: "Your Passcode has Expired"

Discussion in 'iPhone Tips, Help and Troubleshooting' started by rongroth, Jul 9, 2009.

  1. rongroth macrumors newbie

    Joined:
    Jul 9, 2009
    #1
    I connect with our exchange server at work and must have a passcode set. However, since upgrading to 3.0 I am told once or twice a day that my passcode has expired and I need to change it.

    I saw that some folks were having issues with a minimal lockout time for reentering their passcode and tried deleting and recreating that email account, but it still happens.

    Amazingly, I have not been able to find a peep on anyone else having this problem. Many of my co-workers have iPhones and connect just as I do and none have experienced this.

    Any ideas? Thanks!
     
  2. mcmanus7 macrumors 6502a

    Joined:
    Oct 30, 2008
    #2
    If others using 3.0 are not experiencing the same issue.. have you tried doing a restore

    Usually a restore will solve software quirks like this.. so I would suggest doing a backup then restore.. and see if you're still having issues...
     
  3. rongroth thread starter macrumors newbie

    Joined:
    Jul 9, 2009
    #3
    Backup-Restore did the trick

    I would have had to change my passcode 5 times by now. Thanks for the suggestion.

    Ron
     
  4. rongroth thread starter macrumors newbie

    Joined:
    Jul 9, 2009
    #4
    Backup-Restore didn't actually help :(

    I thought it had helped, but it did not. I still have the issue. I have just updated to 3.01 and it is still there. Bummer. I seem to be the only person on the planet experiencing this.
     
  5. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #5
    Delete the exchange server account and add it again.
     
  6. kaypee27 macrumors newbie

    Joined:
    Aug 25, 2009
    #6
    You are not the only one on the planet. I have the same issue and can not fix it. Any info you find out please share
     
  7. iPhone 62S macrumors 6502a

    iPhone 62S

    Joined:
    Aug 18, 2009
    #7
    Try doing a restore as a new phone (so not from a backup), if that don't work then talk to the admin of the server, it may be a problem at that end.
     
  8. thelatinist macrumors 603

    thelatinist

    Joined:
    Aug 15, 2009
    Location:
    Connecticut, USA
    #8
    Exchange servers are often set up to expire passcodes. Ask your server admin how to change it.
     
  9. DeepIn2U macrumors 68040

    DeepIn2U

    Joined:
    May 30, 2002
    Location:
    Toronto, Ontario, Canada
    #9
    Bingo ... this sounds VERY similar to a IT Policy function set by Exchange Server Admins; and because its tied directly to the firmware a backup & restore should NOT resolve this issue. Try a search on Apple's support site as well.
     
  10. mikes63737 macrumors 65816

    Joined:
    Jul 26, 2005
    #10
    I had this issue on my iPhone as well. I had an exchange account, removed it, and it kept having the same issue. Do you have a configuration profile installed? Try re-installing it (if you can).
     

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