iPhone 3G 8gb Crashed and Won't Restart

Discussion in 'iPhone Tips, Help and Troubleshooting' started by relienttu, Apr 21, 2010.

  1. relienttu macrumors newbie

    Joined:
    Apr 21, 2010
    #1
    Hello all,

    My iPhone worked perfectly until Saturday, when apps started randomly disappearing from the home screen after an App Store update. I was able to reinstall them and thought the problem was just an odd glitch. Fast forward to today, the phone was charging and syncing to the computer and I ejected and unplugged it when finished. An hour or so later, I went to use the iPod app and it wouldn't start. Logically, I restarted the phone since it's basically a computer, thinking that would fix it. Now the phone will go to the Apple logo, sit for ten seconds, then shut back off. I tried plugging it into my computer, but it isn't recognized since it can't power on.

    The phone is two months old (refurb), has no liquid damage, it's in a shock-absorbing case, and I'm the only one to use it. It was previously jailbroken but is not now, and I'm running 3.1.3.

    Edit: Pressing Hold + Home for 10+ seconds does nothing. The phone still shuts off before loading the OS.

    Any help is appreciated, since I'd REALLY like my phone back.
     
  2. relienttu thread starter macrumors newbie

    Joined:
    Apr 21, 2010
    #2
    As an update, I'm home now and tried this: http://support.apple.com/kb/HT1808 and nothing happened. Is there anything else I can try? I'd really like to have my phone back.
     
  3. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
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    #3
    Restore in DFU mode (see my sig). As soon as the screen goes black let go of the power button.
     
  4. relienttu thread starter macrumors newbie

    Joined:
    Apr 21, 2010
    #4
    I tried that and it doesn't work.


    I went ahead and called Apple and they're having me come in to get the phone replaced. It kind of sucks that it's a two hour drive, but I guess I can ask how much it would be to upgrade to the 3GS while I'm there.

    So, problem solved, I guess.
     
  5. -aggie- macrumors P6

    -aggie-

    Joined:
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    Location:
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    #5
    Many times people do this wrong. Try, try again.
     
  6. relienttu thread starter macrumors newbie

    Joined:
    Apr 21, 2010
    #6
    I read the directions, I did as they say. I did it at least four times. It doesn't work. I appreciate the tip, but it's apparently a dead phone.
     

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