iPhone 3G crack near charger port, will Apple replace?

Discussion in 'iPhone' started by frosse, Jul 26, 2010.

  1. frosse macrumors 6502a

    Joined:
    Sep 23, 2007
    Location:
    Sweden
    #1
    So I got massive crack on the back of my iPhone 3G reaching from the charger port up to text on the back. I heard that this is considered a hardware fault and that Apple will replace it for me free of charge, is that correct?

    Below is not my iPhone but demonstrates pretty much my issue...

    http://www.pocketup.com/images/iphone3g/black_iphone_crack1.jpg
     
  2. Intell macrumors P6

    Intell

    Joined:
    Jan 24, 2010
    Location:
    Inside
    #2
    My 3Gs has almost the same crack in it. Apple will most likely replace it.

    Personal note: I'm not replacing mine, as I find the crack gives it some nice qualities.
     
  3. curitibagarrett macrumors member

    Joined:
    Jun 29, 2007
    #3
    My 3g had the same issue. You probably have cracks by the silent/vibrate button as well
     
  4. frosse thread starter macrumors 6502a

    Joined:
    Sep 23, 2007
    Location:
    Sweden
    #4
    Ha! Actually I do...and by the headphone jack as well, I'm definitely having this fixed!
     
  5. VenusianSky macrumors 65816

    VenusianSky

    Joined:
    Aug 28, 2008
    #5
    They will replace it as long as it is still under warranty.
     
  6. palaemon macrumors newbie

    Joined:
    Oct 19, 2009
    #6
    I had the same exact issue and Apple replaced it. Just make sure: you're still under warranty, and there is no water damage (they checked mine.) Also, make sure you back it up before you go to the Apple store. They'll have you wipe it right on the spot.
     
  7. darngooddesign macrumors G3

    Joined:
    Jul 4, 2007
    Location:
    Atlanta, GA
    #7
    This was an acknowledged manufacturing defect. They have an extended replacement policy for this issue.
     

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