I've experienced most of the issues discussed in these threads (vanishing iPod music, forced nightly restoring, poor reception and dropped calls). Here's what I was told by a genius in the Braintree, MA store today: ** "We are not aware of those issues, nothing has been confirmed on the Apple website!" I guess these issues aren't real or important or true until Apple says they are real and important and true. ** "You have too many apps on the phone, you should delete some." I have about 80...perhaps 5,000 more and I'll take that advice and run with it. ** "Your reception issues are normal. You can improve your reception by turning off your 3G." But 3G is why I bought the phone and 3G is what I paid for! That's like telling the pilot to lighten his plane by cutting off the wings. ** "The problem is being caused by a 3rd party app." This is not true, but I find it interesting that my genius was able to pinpoint the cause of a problem he never heard of! Doh! Shouldn't the expectation be that the apps I BUY from iTunes are safe and will not crash my new iPhone? ** "You should delete all apps and then put them back 1-by-1 until you find out which app is causing the problem." Again, we know by now that this is iPoo! Shouldn't they be testing their own apps before offering them for sale? The bottom line is this: Apple is not being honest with their customers. Instead of being up front and saying, "we are aware of the issues and are working hard to resolve them," they are telling us lies. It's time to move this issue out of cyberspace - - - and into the mainstream media (just like the launch was covered on every TV news station)! What do you think? I want to hear your stories - and go from there. Thanks.