iPhone 3G - Network issues on O2 UK

Discussion in 'iPhone Tips, Help and Troubleshooting' started by BNZ1, Jul 24, 2009.

  1. BNZ1 macrumors regular

    Joined:
    Nov 11, 2008
    Location:
    London
    #1
    Phone history...

    I have just had my phone replaced last week from Vodafone NZ (Warranty expired last week also). I always have bad reception around my house, but usually not too bad once I walk up the road. Today I am having huge issues with Voice/Txt and I want to know if it is a provider (O2) issue or phone issue?

    As you can see from the 3 screenshots attached I have been getting either no bars, searching or No Service messages. Somehow the 3G icon hung around for 20+ seconds after 3G was turned off, even though there was no service! Also I was able to use Data but not Voice while it said I had no service. I was not on Wifi either. Thoughts?
     

    Attached Files:

  2. t0mm macrumors regular

    Joined:
    Jun 22, 2009
    Location:
    Nottingham, UK
    #2
    I have the same thing. I just called them (I have a 32GB 3G S) There is a network problem at the moment, all national calls are down. However you can still use 3G Internet.

    They're not sure when it will be back up but they're hoping soon....:confused:

    Not good for o2..
     
  3. BNZ1 thread starter macrumors regular

    Joined:
    Nov 11, 2008
    Location:
    London
    #3
    Thanks for that! I have been on hold with O2 for a while - using the landline of course!
     
  4. t0mm macrumors regular

    Joined:
    Jun 22, 2009
    Location:
    Nottingham, UK
    #4
    Me too, all the while charging us whilst we call :(.

    The bit that's annoying me is the 'not knowing when it will be back up'

    but HOPEFULLY... ASAP...

    meh...
     
  5. t0mm macrumors regular

    Joined:
    Jun 22, 2009
    Location:
    Nottingham, UK
  6. BNZ1 thread starter macrumors regular

    Joined:
    Nov 11, 2008
    Location:
    London
    #6
    Has come and gone a few times tonight. Interesting to note the phone can have no voice reception at all but still data access...
     

Share This Page