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thadoggfather

macrumors P6
Original poster
Oct 1, 2007
16,339
17,455
just wondering because i am hearing that for people having problems, they are getting different iphone 3g's out of a tiny white box.
 
I got a new one when I got mine replaced. Then again, I noticed out of the box that it had problems when I was in the store. It had a screen that was noticeably yellower than the other iPhone 3Gs on demo and there were two scratches on the top left of the metal, along with a lot more small ones on the side of the metal. My new iPhone 3G is almost flawless, though.

If Apple offers refurbished iPhones I would guess that you would be getting some of the iPhone 3Gs with yellower panels and shoddy build quality.
 
just wondering because i am hearing that for people having problems, they are getting different iphone 3g's out of a tiny white box.
All replacements through the Genius Bar should come from a tiny box because it only contains the iPhone (and none of the extra parts, like the AC adapter, headset, sync cable, etc).

The tiny box can contain either a refurb or a new unit.

I doubt Apple's had time to collect old iPhone 3Gs from its stores, refurbed them, and then shipped them back out. My guess is that all iPhone 3Gs in the tiny box are brand new.

If you're within your first 14 days and bring back your box, receipt, and all pieces, they usually just give you a whole new retail package. That's guaranteed to be new.
 
All replacements through the Genius Bar should come from a tiny box because it only contains the iPhone (and none of the extra parts, like the AC adapter, headset, sync cable, etc).

The tiny box can contain either a refurb or a new unit.

I doubt Apple's had time to collect old iPhone 3Gs from its stores, refurbed them, and then shipped them back out. My guess is that all iPhone 3Gs in the tiny box are brand new.

If you're within your first 14 days and bring back your box, receipt, and all pieces, they usually just give you a whole new retail package. That's guaranteed to be new.
Yes, they have refurbished units. Every Apple store has this little sweat shop behind them, where they would take in all the broken phones and refurbish them at the spot and give it to all these users that just bought them 3 days ago.
 
I just spoke to an apple guy over the phone and he said that i have to make a genius bar appointment where i'll get a new one in a white box...

hmmm i dunno if i trust him or not though .

what do you guys think?
 
I just spoke to an apple guy over the phone and he said that i have to make a genius bar appointment where i'll get a new one in a white box...

hmmm i dunno if i trust him or not though .

what do you guys think?

No, never trust anyone. My suggestion is to go to AT&T store and buy a blackberry.
 
No, never trust anyone. My suggestion is to go to AT&T store and buy a blackberry.

I need to replace my 16gig black iphone due to a faulty vibrate/ringer switch and the whole left side of the phone is misaligned and is rather sharp. Do i need to make an appt at the genius bar or can i jsut bring everything(box,acccessories,phone) in and get it replaced with a new phone?
 
I need to replace my 16gig black iphone due to a faulty vibrate/ringer switch and the whole left side of the phone is misaligned and is rather sharp. Do i need to make an appt at the genius bar or can i jsut bring everything(box,acccessories,phone) in and get it replaced with a new phone?

It's funny that you ask...I guess MacRumor is becoming the official Apple support blog.

How the hell do we know? Why don't you call Apple and find out?
 
I need to replace my 16gig black iphone due to a faulty vibrate/ringer switch and the whole left side of the phone is misaligned and is rather sharp. Do i need to make an appt at the genius bar or can i jsut bring everything(box,acccessories,phone) in and get it replaced with a new phone?

It's funny that you ask...I guess MacRumor is becoming the official Apple support blog.

How the hell do we know? Why don't you call Apple and find out?

Testy aren't we?

Yes, call Apple or go to apple.com/retail to make an appointment. They will replace it for you there.
 
I had mine replaced because it had chips in the plastic housing near the SIM slot. I was given a brand new one in a retail box.
 
I have chips in the plastic housing too (near the right side by the chrome trim)

does this warrant an exchange? also, my phone has completely shut off twice now at about half charge! and i have to plug it in to get it to reboot.
 
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