We'll have to see on July 11, but it seems to me that AT&T as well as other wireless service partners may not be quite ready to handle the large product rollout. The volume of customers will be tremendous but activation, contract details, and pricing for "unqualified customers" may frustrate more people as phone companies move away from iTunes activation. Already, the UK is showing signs of distress and may not be ready by July 11. Every "definitive" article written to answer questions generates even more. This will undoubtedly delay customer activation and anger people waiting in long lines. Are people who sold their 1st generation iPhone and now using another considered current "qualified customers"? Are so called "unqualified customers" who purchased a 1st generation iPhone from a third party and activated it via iTunes with appropriate SIM now "qualified"? Suppose the contract for a customer with another carrier ended within the past few months. He transferred to an official iPhone carrier and received a "temporary" subsidized phone in anticipation of the 3G. According to AT&T, he is now labeled an "unqualified customer" for two years. Are his only options to pay an unsubsidized price or purchase a 1st generation iPhone with a 2G contract? Why can't customers who do not live in an area where 3G is available pay the 2G rates? Can Apple personal become proficient with carrier contracts details when the carriers themselves outline ambiguous qualification requirements? If contract terms are not properly understood and explained by Apple personnel, are customers bound by what they sign? Can Apple personnel run adequate credit checks to qualify customers - taking into consideration such intricacies as past carrier history? Is it possible that Apple can sell a phone for $199 that AT&T (or another carrier) will not honor and therefore require an additional unsubsidized fee before activation? Who is responsible for phone repairs - Apple or the carrier? Though by no means exhaustive, this representative list is compounded by the number of various contracts offered around the world. Carriers complained Apple had too much control before and they didn't like the simplified all-inclusive service price and iTunes activation. Apple wanted to equate iPhone with a computer purchase - pay for it outright and get service through a partner. Now the carriers are taking responsibility for pricing, activation, and service - each using different databases and computer systems to determine "qualified customers." It may take in excess of 30 minutes to answer the questions of one customer in a line of hundreds. "People, can you form two lines please? All 'qualified customers' on the right and 'unqualified customers' on the left." I just don't think these labels will sit well with people. I smell a public relations disaster with widespread reports of in-store chaos.