iPhone 3GS 4.2.1 Crashes, Other Symptoms

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Geekstra, Feb 18, 2011.

  1. Geekstra macrumors newbie

    Joined:
    Feb 18, 2011
    #1
    So my iPhone 3GS on 4.2.1 crashes constantly. I will be sending a text, or playing a game and it crashes to a black screen instantly, with the image of what I was doing burned into the screen for a few moments (kind of like turning off a CRT monitor). When attempting to turn it on afterwards it shows the Apple logo but crashes during bootup, or else it will simply tell me my battery is dead, and I will proceed to plugging it in and then it says that the battery is at 50-100%. I did a full restore last night and when it was at 100% battery I played a game to cause it to crash (takes minutes), and then when it booted back up after plugging it in, it says the battery was at 56%!

    Anyone ever heard of these symptoms? I haven't seen anything on the net of the OS just crashing to a black screen with the image burned in, and then saying the battery is dead when it isn't.

    Any help would be appreciated, btw this has been going on for like 3 months and it has crippled my iPhone to be solely just an SMS machine.
     
  2. stefanwa macrumors newbie

    Joined:
    Jan 12, 2009
    #2
    I have exactly the same problem with my 3GS! You are not alone, but I have no solution yet. Maybe just a battery replacement would fix it? I think I will send it in to Apple next week. Any users here with the same problem sent it to Apple? What was replaced?

    Steve
     
  3. oakie macrumors 6502

    oakie

    Joined:
    Oct 16, 2008
    Location:
    seattle
    #3
    well, it's obviously power related and swapping out the battery is the easiest first step in troubleshooting this issue.
     
  4. unidjay macrumors newbie

    Joined:
    Mar 3, 2011
    #4
    I have the same issue

    Any one that could share some info on this its getting annoying.
     
  5. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #5
    Did you swap your battery yet?
     
  6. detroitslim, Mar 3, 2011
    Last edited: Mar 4, 2011

    detroitslim macrumors newbie

    Joined:
    Sep 27, 2009
    #6
    I'm having the exact same problem & just posted in another thread as well.

    Is there any confirmation that it's a battery problem? I'm going to take a run at replacing my battery & see how that works.'

    EDIT: after a little more digging, I feel fairly certain that it's a dead battery issue. I've ordered a replacement and will see how that fixes things.
     
  7. BlankStar macrumors regular

    Joined:
    Aug 13, 2004
    Location:
    Belgium
    #7
    Same problem here, any updates? Someone tried replacing the battery?
     
  8. stefanwa macrumors newbie

    Joined:
    Jan 12, 2009
    #8
    To report back on this issue...
    I solved the problem entirely by replacing the battery! I did it by myself as my phone was already out of warranty. It was not such of a great deal actually. I watched some youtube videos showing the process.

    Try to replace the battery, at least it worked for my phone!
    Good luck!
     

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