Iphone 3GS Eligibility..I'm not?

[MazingerZ]

Ok..I have the 3g, bought on July 18 of last year and my plan plus features are about 115 a month. Online eligibility check shows Dec 18, 2009 eligible. 2 Customer service persons on the 800 ATT line said I should be eligible when i called them back in July. Went to the ATT store today and was told I'm not. I called 611 and now they are verifying that I should be and will get back to me.

Anybody what I'm missing here?

 

[sn0warmy]

Here is some info on why some are eligible early (such as myself):
https://forums.macrumors.com/threads/763193/

And from the looks of things you are eligible too. Call 611 while at the ATT store. You are eligible it's just a confusion in the system. Keep fighting it and sooner or later things will work themselves out and you will have your new phone.

 

[mrat93]

I had the same issue. Apparently if you're not the primary number on the account, you have to wait 18 months to get the early upgrade.

 

[labman]

lets see

I had the same issue. Apparently if you're not the primary number on the account, you have to wait 18 months to get the early upgrade.

that's 18 months on a 2 year contract 24 months in a year so worst case they let you out of the contract 6 months early. Kids in a candy store can't wait for the newest candy. worse case only a few months more to wait MazingerZ by then you might decide to wait another 6 months and see what comes out then. other wise you might be really upset I don't know I do love my 3gs there is no doubt. but I accept the fact I can't upgrade till late next year. but that will still be 6 months early from my contract terms.

 

[MazingerZ]

that's 18 months on a 2 year contract 24 months in a year so worst case they let you out of the contract 6 months early. Kids in a candy store can't wait for the newest candy. worse case only a few months more to wait MazingerZ by then you might decide to wait another 6 months and see what comes out then. other wise you might be really upset I don't know I do love my 3gs there is no doubt. but I accept the fact I can't upgrade till late next year. but that will still be 6 months early from my contract terms.

Oh no worries. I can wait...its only a phone...I'd just like to get some consistency in what they are saying.

 

[MazingerZ]

I had the same issue. Apparently if you're not the primary number on the account, you have to wait 18 months to get the early upgrade.

I am the primary account holder.

 

[Slip Jigs]

that's 18 months on a 2 year contract 24 months in a year so worst case they let you out of the contract 6 months early. Kids in a candy store can't wait for the newest candy. worse case only a few months more to wait MazingerZ by then you might decide to wait another 6 months and see what comes out then. other wise you might be really upset I don't know I do love my 3gs there is no doubt. but I accept the fact I can't upgrade till late next year. but that will still be 6 months early from my contract terms.

Kids in a candy store? I love these type of "helpful" responses to valid questions.

 

[SFStateStudent]

It's so weird how AT&T makes their determination, and I'm glad it doesn't involve me anymore.....

 

[army91c]

It's so weird how AT&T makes their determination, and I'm glad it doesn't involve me anymore.....

What's so weird about it? You sign a contract you should have to live up to that contract. I still think AT&T should of told all the whiners that wanted to upgrade even though they hadn't lived out their part of the contract to go eat a big steaming pile of poo.

 

[MazingerZ]

Here's an update.

Somebody from AT&T called me back yesterday. She again insisted that December is the date. I politely told her to review AT&T's stated policy for early upgrade pricing. After a minute, she came back and said, yes...you do qualify, 115 a month plan+features and early adopter.

As of this morning, I am eligible for the 199 price.