My exchange email stopped pushing to my iPhone about two hours ago and I have no idea why. I checked all the settings to make sure push is on and it received emails instantly as soon as I open the mail client! Other people in my office with the iPhone are still getting their emails pushed. Any idea what could be wrong?
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iPhone 3GS Exchange Stopped Pushing!
- Thread starter jw nyc
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Are you sure that your IT department is managing a certain subset of users or a particular server in the enterprise? I know that sometimes with exchange, if managing a certain server, specific users on that server will have lapses in coverage while others dont.
In any case, you should be fine typically exchange holds the mail until its able to deliver and back online.
I'm getting the emails in Outlook no problem though. My phone just isn't getting any of them until I open the mail app.
That is strange but as dagomike pointed out I would just give it a while to see if it sorts itself out. After a few hours if its still not working I would turn push off then reactivate, it might starts pushing again.
Tried that already. Also tried removing and re-adding the account with no long. Think I'll do a restore.
Your 3GS doesn't happen to be on Wi-Fi at moment is it? I had weirdness on my 3G with ActiveSync, but only when on my company's Wi-Fi. 3G connection always ran great, unless there were problems with the ISA or Exchange server.
Soft reset and hard reset. Neither worked. Also tried disconnecting from company wifi to see if it would help but no luck there either. So bizarre!
Needed to get it sent to me (to another email account on the iPhone) from my server administrator and then re-add the exchange account.
I'm not really sure what else to say. First I deleted the exchange account from my phone. Then my server admin sent a certificate file to a different email address that I have on my phone. I clicked on the attached certificate and it asked me if I wanted to install it, which I did. I then re-added the exchange account and everything was working flawlessly.
Here's what I did
I have been looking for an answer to this for over a week now. I searched and posted in apple discussions, calls to tech support, searches on MacRumors, Google, etc...
Found this on MacRumors and played around-got it to work.
All you have to do is:
1. Delete your exchange account on your iPhone. (Settings/Mail/Click on account/Delete this account)
2. Locate the SSL certificate for your email server address. Luckily I am the IT guy at work and in a small place so I had it in my documents of all places! You can do a search for .cer files, on your server with exchange installed. It is likely titled something like your organization's name/mail/owa/etc... Attach this file to an email and send it to your iPhone. (I did it from my Gmail account-not my exchange account.)
3. Open the email with the certificate attached and click on the attachment file-then install the certificate on your phone.
4. Go to settings/mail/Add Account/Exchange and enter all your servers information and settings.
That's all! Was easy, however, it pisses me off royally that I had to finally figure this out after scouring the web for an answer. I love 3.0, except for this crap problem.
I have been looking for an answer to this for over a week now. I searched and posted in apple discussions, calls to tech support, searches on MacRumors, Google, etc...
Found this on MacRumors and played around-got it to work.
All you have to do is:
1. Delete your exchange account on your iPhone. (Settings/Mail/Click on account/Delete this account)
2. Locate the SSL certificate for your email server address. Luckily I am the IT guy at work and in a small place so I had it in my documents of all places! You can do a search for .cer files, on your server with exchange installed. It is likely titled something like your organization's name/mail/owa/etc... Attach this file to an email and send it to your iPhone. (I did it from my Gmail account-not my exchange account.)
3. Open the email with the certificate attached and click on the attachment file-then install the certificate on your phone.
4. Go to settings/mail/Add Account/Exchange and enter all your servers information and settings.
That's all! Was easy, however, it pisses me off royally that I had to finally figure this out after scouring the web for an answer. I love 3.0, except for this crap problem.