I never been a big fan of the CPW (sorry phonedevil) I used to be their customer, and I didn't enjoy the experience, this is why i only join carriers directly.
Note for Phonedevil: actually disliking CPW is one of the reasons i trusted your website initially. Because i thought you were a guy who were fed up with the way CPW run their business and this is why you left them![]()
There's a fair amount of truth in the above
They were very good 2-3 years ago, but now they've lost their way and that is being reflected by high staff turnover (and high redundancies lately) at the head office. You can only take so much.
I do hope they manage to sort things out though. They're still one of the UK's best brands in my opinion. I'd always want to deal with them directly instead of a network, because of the kind of service i've heard networks provide. The exception there is t-mobile, but they're about to be bought out by Vodafone