iPhone 3GS not recgonized by Windows XP Professional

Discussion in 'iPhone Tips, Help and Troubleshooting' started by JCC01, Aug 13, 2010.

  1. JCC01 macrumors newbie

    Aug 13, 2010
    My iPhone works well with the exception that I cannot sync it to iTunes for required hardware updates. The issue appears to be that the hardware is not recognized by Windows XP Professional. I have tried all the recommendations received from Apple Help Center including uninstalling iTunes and re-installing the latest version of iTunes to no avail. I was told that it was a Windows issue and / or combination of other 3rd party software (security / anti-virus) but I do not know how to troubleshoot this. I will greatly appreciate any recommendations that may be provided (please keep in mind that I am not very tech savvy - more like a beginnier / novice ;o)

    Thank you,

  2. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    You installed the latest itunes and still nothing?
    Maybe something wrong with your windows OS.
    Reinstall XP pro if you can.

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