iPhone 3GS not recgonized by Windows XP Professional

Discussion in 'iPhone Tips, Help and Troubleshooting' started by JCC01, Aug 13, 2010.

  1. JCC01 macrumors newbie

    Joined:
    Aug 13, 2010
    #1
    My iPhone works well with the exception that I cannot sync it to iTunes for required hardware updates. The issue appears to be that the hardware is not recognized by Windows XP Professional. I have tried all the recommendations received from Apple Help Center including uninstalling iTunes and re-installing the latest version of iTunes to no avail. I was told that it was a Windows issue and / or combination of other 3rd party software (security / anti-virus) but I do not know how to troubleshoot this. I will greatly appreciate any recommendations that may be provided (please keep in mind that I am not very tech savvy - more like a beginnier / novice ;o)

    Thank you,

    JC
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    You installed the latest itunes and still nothing?
    Maybe something wrong with your windows OS.
    Reinstall XP pro if you can.
     

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