i have not dropped it in water or on the ground. i was at work listening to music through headphones when suddenly my volume went all the way up and wouldn't let me use the buttons on the side to drop it down. later, when i had time to mess with it, i realized that none of the buttons are working now. the volume, the switch to silent and the power button are not working. and the headphones stopped working so i can only listen to music now through the speaker. anyone have this problem and got it fixed? i am hoping there is a solution besides get a new iphone.