iPhone 3GS randomly loses WiFi, hardware issue?

Discussion in 'iPhone' started by Mac-Bimmer, Aug 9, 2010.

  1. Mac-Bimmer macrumors member

    Joined:
    Jul 9, 2010
    #1
    My iPhone 3GS loses WiFi randomly while I'm using it. I always have a strong WiFi signal anywhere in my home. I've tried resetting my iPhone in all ways possible as well as my router/modem.
    Is this a hardware issue? Should I go and get it replaced at the Apple store?

    P.S. I have a refurbished iPhone btw
     

    Attached Files:

  2. TheBritishBloke macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #2
    Have you tested another device to be sure its not your router?
     
  3. Snowman3459 macrumors 6502a

    Joined:
    Jun 15, 2010
    #3
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A306 Safari/6531.22.7)

    I think it's something with the iPhone. My iPhone 4 does the same thing. It will go out probably every 2-3 days. Yet my laptop always keeps a constant connection.
     
  4. Mac-Bimmer thread starter macrumors member

    Joined:
    Jul 9, 2010
    #4
    My family has 3 more iPhones and none of them do this. Is this problem then hardware related? Will the Geniuses give me a hard time if I go and show them all of the pictures because I have many more depicting the problem with the WiFi going on and off?
    Oh and also this is a refurb unit that I have, does that make a difference?
     
  5. Centient macrumors 6502

    Joined:
    Oct 20, 2009
    #5
    Reset the phone, the router, none of the other phones have the issue. I say it's time to bring it to the store for a look.

    I've only ever had good experiences with the Genius folks. Can't imagine they'll give you a hard time for the pics, and more likely they'll appreciate your attempts to make things clear for them.

    Edit: Have you tried any other WiFi connections? Like pop into a friends or Starbucks connection to see if you can produce the same results?
     
  6. Mac-Bimmer thread starter macrumors member

    Joined:
    Jul 9, 2010
    #6
    I'll go to my public library and see what's up. But otherwise, do you or anybody knows if this is a hardware issue?
     
  7. Mac-Bimmer thread starter macrumors member

    Joined:
    Jul 9, 2010
    #7
    No luck, same situation at the library. If I show the Genius the pics I took of the iPhone randomly losing WiFi, will I get a replacement?
     
  8. Centient macrumors 6502

    Joined:
    Oct 20, 2009
    #8
    Well at least now you know that your network really isn't to blame.

    As far as getting a replacement, you'll have to make an appointment, bring the phone in, and report back here to let us know.
     
  9. SimpleServe macrumors newbie

    Joined:
    Aug 11, 2010
    #9
    Hardware problem

    If you are in warranty the will give you a replacement. If not, they'll try to sell you a new phone.
     
  10. Mac-Bimmer thread starter macrumors member

    Joined:
    Jul 9, 2010
    #10
    Well I'm very delighted to say that all went well with the Genius. I showed him the pics I took of the phone losing WiFi, and I got a replacement :)

    Apple customer care is one in a million, they really do care about their customers :apple:

    P.S.
    if anyone has an iPhone who has the same problem as mine, I suggest you get it replaced before your warranty expires.
     

Share This Page