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teenwith3i

macrumors newbie
Original poster
Jul 20, 2010
17
0
My iPhone 3GS was new in box late April. I had problems with my speaker being muffled and took it into the apple store for help. They replaced my iPhone on the spot, with a refurbished unit that has light leaks, a sunken screen on the right side, and overall unsatisfactory quality for a device that I had brand new a few months back. The new in box 3GS i got in April was actually a new in box replacement for a refurbished phone that replaced my original that was purchased about a year ago, but because my warranty was supposed to expire this month but expired months short due to someone else's information being tied to one of my previous iphone replacements. So they sent me a brand new 3GS. I don't want to continue having problems with refurbished phones like i have in the past, and Apple doesn't make the 32GB 3GS anymore so what should I do?
 
I don't get why you need a new one?

Light leaks and sunken screen, two problems i didn't have before i exchanged my iPhone because of a muffled speaker. I exchanged an iPhone with problems for a refurbished one with problems.
 
Light leaks and sunken screen, two problems i didn't have before i exchanged my iPhone because of a muffled speaker. I exchanged an iPhone with problems for a refurbished one with problems.

I see. Your best bet is Apple then. Explain it was in warranty when they replaced it etc.
 
The new in box 3GS i got in April was actually a new in box replacement for a refurbished phone that replaced my original that was purchased about a year ago,


So basically, this is your fourth iPhone 3GS and now you want a fifth, after your original warranty has expired both by your count AND Apple's. Oh, and you want the replacement to be new.

Not sure I really need to say anything else about that...


I don't want to continue having problems with refurbished phones like i have in the past, and Apple doesn't make the 32GB 3GS anymore so what should I do?

Not much you CAN do. If Apple only has refurbs on-hand, then that's what you're going to get. Assuming they bend over backwards for you again and replace it.

The only thing I recommend is that you check any replacement you get in-store to make sure it's to your liking before you leave.
 
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