iPhone 3GS screen problem

Discussion in 'iPhone' started by frinaq, Jun 20, 2009.

  1. frinaq macrumors newbie

    Jun 19, 2009
    I've just got a brand new 3GS, turned it on for the first time and there's a line of greeny white pixels going right across the top of the screen. Is there any way of getting rid of these pixels, or should I return it? Does anyone know what the problem could be?!
  2. Stiss macrumors 6502a

    Apr 18, 2009
    Well what I would do before anything is plug it into your Mac or PC and do a full restore.

    Then if that doesn't work nothing you can will really, so take it back. But restore it before you do, because if you take it back to say Apple they will probably try that and it would be a wasted journey if it works.
  3. Joe23 macrumors 6502

    Sep 14, 2007
    Well, it doesn't sound like they're dead pixels, more stuck pixels, so it might be possible to "un-stick" them.

    Try going to this link on your iPhone:


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