Iphone 3GS touch screen broken

Discussion in 'iPhone' started by champ01, Jun 29, 2009.

  1. champ01 Guest

    #1
    Ok so this morning somebody called me on my Iphone and as I wanted to pick up I couldn't control the slider anymore
    After sliding over and over again it finally worked but after that the top and bottom stopped working :(
    Now I have to wait 2 weeks for a new one because there all sold out :(

    Anybody else having these problems with there new Iphone 3GS?

    (mine is a 32GB white version)
     
  2. TheNewsPaperBoy macrumors regular

    TheNewsPaperBoy

    Joined:
    May 10, 2009
    Location:
    Florida
    #2
    YUP!! The left side of my screen went out last night. Going to day for a warranty claim, hopefully they wont be busy.... I also cant control the slider it just freaks out.
     
  3. Ntombi macrumors 68030

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #3
    No, but I would call Apple immediately. Waiting two weeks is unacceptable, IMO.
     
  4. champ01 thread starter Guest

    #4
    These things can happen and there so populair right now that its sold out at the moment
    So I can't expect Apple or the store where I bought the Iphone from to give me a new one when there are non

    Here a video to show the problem
    http://www.youtube.com/watch?v=qYze_RCFxpg
     
  5. Ntombi macrumors 68030

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #5
    Well, you're more patient than I, because I'd be telling/asking them to have one shipped from a different region. All the regions aren't sold out, and you have an unusable phone (I'm assuming; haven't watched the video). They could easily get one sent from a different store within a couple of days.
     
  6. champ01 thread starter Guest

    #6
    They have a new one at another store
    I can pick it up tomorrow :)
     
  7. Houls macrumors member

    Joined:
    Aug 5, 2008
    #7
    Same here

    Got a new one at the Genius Bar for a touch screen issue as well. I tried restoring it 4 times and the screen kept freezing during calls etc..they replaced it apologized for the faulty phone.
     
  8. entity macrumors regular

    Joined:
    Oct 17, 2008
    Location:
    Detroit, MI
    #8
    The left side of my moms white 16GB 3GS went out.

    They swapped it out next day.
     
  9. Ntombi macrumors 68030

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #9
    Glad to hear it. Let's hope your new one is trouble-free.

    BTW, I have a 32GB white as well. :)
     
  10. TheNewsPaperBoy macrumors regular

    TheNewsPaperBoy

    Joined:
    May 10, 2009
    Location:
    Florida
    #10
    They didnt have to replace my phone, the connector that connects the digitizer was faulty so they replaced that and I was good to go :D
     

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