iPhone 4 16GB return for iPhone 4 32GB

Discussion in 'iPhone' started by mra1989, Aug 14, 2010.

  1. mra1989 macrumors member

    Joined:
    Jun 13, 2010
    Location:
    Virginia Beach
    #1
    Does anyone have an experience of trading in their 16GB iPhone for a 32 GB at AT&T? Can you keep your iPhone 16GB until the new one comes in? Thanks for the help.
     
  2. labman macrumors 604

    labman

    Joined:
    Jun 9, 2009
    Location:
    Mich near Detroit
    #2
    Very Highly unlikely they will but you can try. if it's with in your 30 days you have a better chance. 95% of the time Apple will replace the exact same item.
     
  3. logahlok macrumors newbie

    Joined:
    Jul 21, 2010
    #3
    What are you talking about highly unlikely? You do it through AT&T if you're under 30 days.
     
  4. DiamondGCoupe macrumors 6502

    Joined:
    Nov 12, 2007
    #4
    No there's no 'upgrade' window. If you are returning your 16GB for a 32GB you'll either have to go into an Apple store and swap it or order the 32GB from ATT/Apple paying the full upgrade price and wait until it arrives and receive credit for returning your old phone (within the 30 days). Not going to work the way you are thinking. Highly unlikely this can all be done within ~15 days. Best bet, go to an Apple store, sooner than later.
     
  5. Irish Rose macrumors 65816

    Joined:
    May 29, 2010
    #5
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_2 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A400 Safari/6531.22.7)

    Go to to your local AT&T store, or call up customer care and ask. Over on the AT&T support forums, others have reported having success with this. Good luck.
     
  6. logahlok macrumors newbie

    Joined:
    Jul 21, 2010
    #6
    You have no idea what you're talking about either. You do it through AT&T if you're within 30 days. I've had personal experience with this--I called both AT&T and Apple, and Apple specifically says to do it through AT&T. And yes, you can keep your phone while they order it if they don't have any in stock at your local AT&T store.
     
  7. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #7
    If you're still in the 30-day return window, you return your iPhone to the same company that sold it to you.

    Apple only accepts returns if you bought the iPhone from them. They will service an iPhone no matter where you bought it from, but that doesn't sound like what the OP is talking about.
     

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