Iphone 4 Activation Issues

Discussion in 'Jailbreaks and iOS Hacks' started by Hack0saurus, Aug 16, 2010.

  1. Hack0saurus macrumors newbie

    Aug 16, 2010
    OK. I purchased an iPhone 4 off of ebay. I opened up the phone brand new out of the box and connected it to itunes. Now I am stuck cause itunes is asking for the social security number if the previous owner who sold it to me and for his zip code. The seller will not provide me with this information and now I am stuck with an iphone on the "connect to itunes screen". Also there is no option to restore the phone of any sort. Help is greatly appreciated :)
  2. dhlizard macrumors G4


    Mar 16, 2009
    The Jailbreak Community
    Open a claim and return the phone. That's what most others have been doing.
  3. lavrishevo macrumors 68000


    Jan 9, 2007
    Would a new sim card fix this problem? Did you call AT&T to see if they can disassociate the phone with the previous owner?
  4. SpaceKitty macrumors 68040


    Nov 9, 2008
    Fort Collins Colorado
    A new sim won't fix this as new iPhone 4s can only be activated by using the last 4 and zip of the person who originally bought it. Used iPhone 4s shouldn't have this problem. I don't think AT&T will help since this is what this is designed to avoid, people buying and then selling a brand new phone before it's activated.

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