For some reason my new iPhone 4 couldn't create a backup. So I finally just decided to restore and start over to see if that would fix it. But now I'm stuck, and can't restore. On one of my computers it gets stuck at the preparing iPhone for restore screen, then eventually gives me either a 1602 or 1604 error without ever loading the rom. On my other computer it goes through the restore process, and has the progress bar on the iPhone, then eventually give me a 3014 error and goes back to the iTunes screen. I've uninstalled and reinstalled iTunes 9.2 on both, deleted and redownloaded the firmware, and searched endlessly for a solution. Nothing seems to work. Help please! I've been trying to get my new phone working for hours now, and can't get it to restore.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 4 Can't Restore; 1602, 1604, and 3014 errors
- Thread starter smeg36
- Start date
- Sort by reaction score
Already did that. At least as fully as I know how. Deleted all the Apple programs from the Add/Remove programs, rebooted, then reinstalled 9.2.
This happened to me too. I actually never got to the activation screen it just looped in restore mode. I took it to apple, they gave me a little tear off sheet and said come in tomorrow at 10 am and we will swap your iPhone. You don't have to wait in any lines. So getting it replace tomorrow. I've been trying for hours to fix it, but no avail.
Wow, after 6 hours of messing with this I FINALLY got it resolved by using Hotspot Shield. Worked first try after installing and running that while doing the restore. That's on one of my computers. The other one never did get past the 1602 or 1604 error. Whew, annoying.
my friend I have the same problem with my new iphone 4 could you please be mor specific??
how to fix this problem
thanks
best regards
Linterna
For the computer that was giving me the 3014 error I installed a program called Hotspot Shield. It's easy to find with Google. After installing that I was able to restore with no problems. I never could figure out how to get the computer with the 1602 and 1604 errors to restore.
ok mate thanks for your fast answer
let me try and I will post results
regards
linterna
i have a friend currently having this issue. I was curious how a web shield helps with this problem.
i have a friend currently having this issue. I was curious how a web shield helps with this problem.
I have no idea why that solved it. But after trying everything else I read a couple posts from people saying this did it for them. So I tried it and it worked.