iPhone 4 Constantly Hangs @60% on Restore

I have had issues with iTunes 9.2.1 now for weeks. I have been unable to restore on iTunes as the restore goes to about 60% and will not proceed any further. I've worked with Apple support on this and together we have been unable to find an answer so maybe iTunes 10 will solve my issue.

Note...I have tried restoring on my Macbook Pro literally dozens of times with the same results. I have completely removed iTune 9.2.1 and all its files and reinstalled and still have the same issue. I've tried logging in as a different user and still the same problem. But no problem restoring with other computers? So maybe iTunes 10 will be the answer.

 

dhlizard suggested the following:

"You're not running WiFI Sync by chance are you ? I know that craps out restores in iTunes."

Tried turning off the wifi before the restore and same result. Hangs at about 60%. Had to restore with another computer.

Hope I find a solution or maybe iTunes 10 will resolve this issue for me. Very frustrating to have to find another computer if I need to restore.

 

I can restore with other computers. Done it several times on two other computers. But it can be inconvenient to restore on another computer....so I'm looking to resolve the issue on my MacBook Pro....

Thanks...

 

I have three different iPhone USB cables...tried all three with same result. Tried both USB ports...same result. I have a MacBook Pro so no antivirus software. Can restore on other computers but want (and need) to get a restore to work for me on MY computer.

Thanks....

 

Tried DFU with same result.

Thanks...

 

I may have to wait for the Windows 7 phone...

I've never had Wifi Sync installed on my iPhone...

Tried three different USB cables...

I have zapped the .plist....I completely uninstall iTunes including all associated files per Apple Support knowledge base:

http://support.apple.com/kb/HT1224

I'll try the suggestion to "reset sync settings"?

Thanks...

 

At this point...having run out of options with Apple they are overnighting me a new iPhone 4. It is supposed to be here today...so I'm continuing the battle with THIS iPhone.

I'm having the 60% problem with archived version of 4.0.1 and the restore on iTunes (4.0.2)....

 

I should also mention...the real reason Apple is replacing my iPhone 4 is because I am unable to make or receive calls. I get a "call failed" every time I try to make a call. The restore hang issue has been a lingering issue I've been trying to solve because I believe the root of the this issue involved my MacBook Pro or iTunes...or with some conflict on my computer...not the iPhone.

It can't be the iPhone because this is the 2nd iPhone 4 I've had and both hang at the same spot on a restore...whether via a custom ipsw or the latest restore with Apple.

 

OK...some GREAT news for me. I have now successfully restored to 4.0.2 thru iTunes. This is monumental because it had been hanging in the same spot for weeks.

I knew something someone suggested must have worked because I got the Error 1004 instead of the 60% hang...which I got probably 50 times. The 1004 Error was do to the "host" file pointing to the Cydia server instead of Apple. So deleted the server reference and bingo! Tried it twice and worked both times. This is a big relief. Now I know I can now restore again on my MacBook Pro. No more searching for a damn PC.

It must have been the reset on the wifi services. Still can't make or receive a call after activation so I'll wait for my new iPhone 4 arriving today.

This will allow me to experiment a little with this "marked for the scrap heep" iPhone....

Thanks to all that helped me....

 

I'm praying that when my new iPhone 4 arrives it's still on 4.0.1. I'm hopeful....life would be simpler.