iPhone 4 dead pixel & FaceTime fails.

Discussion in 'iPhone' started by Derrick Velasco, Aug 16, 2010.

  1. Derrick Velasco macrumors regular

    Joined:
    Aug 17, 2008
    #1
    This is the second iPhone 4 Iv'e had (Last one was defective too)
    and I see a black pixel near the YouTube icon & it's driving me nuts.

    My FaceTime keeps failing after 1 minute, this is 4.0.2 that I'm on... Suggestions?
     
  2. The General macrumors 601

    Joined:
    Jul 7, 2006
    #2
    Go directly to the Genius Bar. Do not pass Go. Do not collect $200.
     
  3. Derrick Velasco thread starter macrumors regular

    Joined:
    Aug 17, 2008
    #3
    Dang... I really didn't want to resort to that, but I guess I have to again. Thanks for your help.
     
  4. Risco macrumors 68000

    Risco

    Joined:
    Jul 22, 2010
    Location:
    United Kingdom
    #4
    If it is a genuine fault then Apple will replace it. I had a dead pixel and it was swapped no issues. They believe in perfection and have great customer service. Rule of thumb is if it is an imperfection then they will replace, if it is a user induced fault then pay £200. Never be afraid to get a phone swapped, they don't bite!
     
  5. Derrick Velasco thread starter macrumors regular

    Joined:
    Aug 17, 2008
    #5
    The thing is, I have done it before & they have been pleasant & gave me this iPhone that doesn't work. They probably get so sick of my face because I'm replacing & not getting a good one. I miss my 3GS...
     

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