iPhone 4 "exploded" in a Norway winter!

[mrelwood]

This was surprising news to me. The rear glass of a person's iPhone 4 "exploded" while a person was driving to work. Outside temperature was normal wintery -12°C (10°F), but inside the car the temperature was 20°C (68°F).

The news in Norweigian:
http://www.tv2underholdning.no/hjel...-i-bilen-taaler-ikke-minusgrader-3379889.html

Google translated:
http://dy.fi/fxl

The major points are that Apple warrants the iPhone only to be used between 0°C and 35°C (32°F - 95°F), and will not replace or repair the phone. On the other hand, the Norwegian Consumer Council states that a phone should withstand normal usage in the country it is being sold in. I'm interested to see if Apple responds somehow. Perhaps the iPhone 5 will have warranty extended to colder temperatures?

More shattered glass in Europe:
http://dy.fi/fx5
http://dy.fi/fxo

 

[Lukeyy19]

so basically she dropped it, and then made up this story to try and get a new one?

 

[mrelwood]

so basically she dropped it, and then made up this story to try and get a new one?

Not sure about that. The major issue here is that the iPhone 4 can't be used in most parts of the world during winter time without voiding warranty.

 

[jas1973]

Could be due to a sudden extreme temperature change? Put a glass in a freezer then run it under warm water and it might shattter on you

 

[dejo]

If the temperature inside the car was within specs (0 < 20 < 35), what does this have to do with winter?

 

[TheyCallMeSaint]

If the temperature inside the car was within specs (0 < 20 < 35), what does this have to do with winter?

I think if it was outside in 10 degree weather and suddenly brought into the 68 degree environment, it could damage the glass.

 

[Lukeyy19]

If the temperature inside the car was within specs (0 < 20 < 35), what does this have to do with winter?

my point exactly, maybe if this was left outside in the 12 degrees weather for an hour and then placed into 40+ degree heat, i can understand it shattering, but it was, just sitting in a car at normal room temperature, i smell BS.

and well don't they have a sale of goods act in Norway? in the UK all goods purchased must live up to normal usage for at least 6 years not including normal wear and tear.

 

[applebook]

In other news, a Droid woke up in Russia, became sentient, and blew up a nuclear plant.

 

[mrelwood]

don't they have a sale of goods act in Norway? in the UK all goods purchased must live up to normal usage for at least 6 years not including normal wear and tear.

I'm pretty sure they do, which is why Apple's response is a bit disturbing. It will only take a lot more time and effort from the end user to get the action she deserves. I guess Apple (among other companies) are hoping that the user will give up before she gets the phone replaced.

 

[getsitguy]

I live in MN where as you all know it is fairly common to have temps in the single digits. I own an iphone 4 and go from the cold outside to warm inside many times a day. My phone glass has not exploded. However I could see this happening if the glass was damaged (cracked, chipped) prior to temperature change. It happens with cracked/chipped windshields here all the time.

 

[BHP41]

what temp does the iphone run at ?? it would have to be off, left outside in that weather for a few hours then brought back into a warm climate. This is a BS story from someone that dropped their phone. Even if the above situation happened the temp change would have to be sudden for anything remotely like this to happen.

 

[iAd4m]

Exploding iphone 4.
I can see this one on Mythbusters. We should email them the article

 

[SL4VE]

my bro in law uses a 2G in Pakistan because the iP4 just melts inside out in the summer heat of 50-55 degrees... i took a 3G out there and it didnt feel too cool tbh