iPhone 4 frustrating duplicate email /reply issue

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Thunderbird8, Feb 8, 2011.

  1. Thunderbird8 macrumors regular

    Thunderbird8

    Joined:
    Dec 11, 2007
    Location:
    UK
    #1
    I have several emails set up including gmail account and a work POP email.

    Sometimes when I send a mail from the work POP address (even by way of a reply from the correct mailbox) the sent mail then appears in the sent boxes of both the POP and the gmail. (there is no bcc enabled)

    Then, when a client replies it always goes to the gmail address, meaning A:

    The reply Im expecting goes into the wrong mailbox

    B: the client now has my personal email address.

    I have double and triple checked, and on the iPhone the account the mail was sent from is definitely the POP and not gmail. Apple don't have a solution at present. Amy ideas?
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #2
    Do you have your sent mail servers configured correctly?
     
  3. Thunderbird8 thread starter macrumors regular

    Thunderbird8

    Joined:
    Dec 11, 2007
    Location:
    UK
    #3
    Yes, I do.

    The problem only happens occasionally.
     
  4. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #4
    I agree with miles01110, it sounds like an outgoing server problem.
    When you look at the "outgoing" server list on your phone, do you have all of the servers set to "off" except the one that is assigned to that particular account? if you don't, then if the first server fails, for whatever reason, it will select the next server in line. In fact, I often use the gmail outgoing server to send large emails from my home account, because of the 1 mb size limitation.
    When I do this, the sent mail always shows up in my Gmail sent list.
     
  5. Thunderbird8 thread starter macrumors regular

    Thunderbird8

    Joined:
    Dec 11, 2007
    Location:
    UK
    #5
    Thanks guys, I do (did!) have gmail as a secondary server however will take your advice and deactivate it.
     
  6. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #6
    I bet that will stop it.:D:D
     

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