Iphone 4 help!

Discussion in 'iPhone' started by dezl, Aug 14, 2010.

  1. dezl macrumors newbie

    Joined:
    Jul 5, 2010
    #1
    I just updated my iphone 4 to 4.0.2 and now when I go into my pictures they show up in one black screen, if I tap on the screen as if I was going to enlarge the photo they pop up but when I hit camera roll button it goes all black again and i cant see the photos.

    I tried to restore and it still doesn't help.....any ideas?

    Oh yeah, vie had the phone since yesterday.
     
  2. dockingbay94 macrumors regular

    dockingbay94

    Joined:
    Jul 29, 2010
    #2
    this is all software corruption. you need to import your photos to your computer from the iPhone. (iPhoto on a mac, whatever else on a PC) and then restore your iPhone completely. When its done restoring set it up as a new iPhone and NOT from backup as the backup is storing the corruption. Then just sync your photos and whatever other information.
     
  3. dezl thread starter macrumors newbie

    Joined:
    Jul 5, 2010
    #3
    When I do this do I need to pull out the sim card or will restoring it as a new phone not have any affect on the sim?
     
  4. Ivan P macrumors 68030

    Ivan P

    Joined:
    Jan 17, 2008
    Location:
    Home
    #4
    No need to remove the SIM, doing a restore will affect only the phone itself.
     
  5. dezl thread starter macrumors newbie

    Joined:
    Jul 5, 2010
    #5
    Thanks!!!

    Ill report back once its completed
     
  6. dezl thread starter macrumors newbie

    Joined:
    Jul 5, 2010
    #6
    well it took a few times but it worked....thanks guys!
     
  7. dezl thread starter macrumors newbie

    Joined:
    Jul 5, 2010
    #7
    or so I thought...now all my contacts are gone and I cant get the sim card out...whats next?
     

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