Iphone 4 in washing machine!!

CarlWest

macrumors newbie
Original poster
Jan 2, 2012
9
0
So I just accidentally got my week old iPhone 4 from telus in a top load washer... It had a back case on, I took it out immediatly, removed the case and sim card and put it in a bowl of rice. It's damp but the sim card seems fine. How long should I keep it in the bowl and whats the worst thing that can happen? I'm with telus canada and It's only been a week, will I get a replacement???? :confused:
 

RodThePlod

macrumors 6502a
Sep 7, 2005
704
172
London
So I just accidentally got my week old iPhone 4 from telus in a top load washer... It had a back case on, I took it out immediatly, removed the case and sim card and put it in a bowl of rice. It's damp but the sim card seems fine. How long should I keep it in the bowl and whats the worst thing that can happen? I'm with telus canada and It's only been a week, will I get a replacement???? :confused:
How long was it in the washer for? You did the right things so you never know, you may be lucky. If I were you I'd leave it in that rice for at least four or five days (and possibly more) before attempting to turn it on.

I have no idea what telus are like, but sometimes it's worthwhile just being honest and explaining what happened. If you get the right person, you may just get a free replacement. See how the rice trick works out first tho.

RTP.
 

CarlWest

macrumors newbie
Original poster
Jan 2, 2012
9
0
How long was it in the washer for? You did the right things so you never know, you may be lucky. If I were you I'd leave it in that rice for at least four or five days (and possibly more) before attempting to turn it on.

I have no idea what telus are like, but sometimes it's worthwhile just being honest and explaining what happened. If you get the right person, you may just get a free replacement. See how the rice trick works out first tho.

RTP.
It was in 10-15 minutes, I have telus internet and personally they are the bitchiest company I've ever been with, I have no hope.
 

Big-TDI-Guy

macrumors 68030
Jan 11, 2007
2,606
11
Welcome to MacRumors, sorry your new year is off to this start.

Perform a forum search for "Dropped iPhone in Water" - you'll get dozens (if not hundreds) of threads.

You've done the right thing thusfar, don't be impaitent and try to charge / power it on until it's dried for several days. After a day or two, swap the rice for some fresh dry stuff. Try to keep it somewhere warm, to expedite the process.

Patience will be rewarded, rushing it, will condemn it to death.
 

Apple OC

macrumors 68040
Oct 14, 2010
3,582
2,372
Hogtown
as everyone says ... change the rice daily and do not turn it on for at least a week.

I have been with Telus since they were named Clearnet ... Telus has been great for me ... ask them nicely and maybe they will help you out.

Good luck
 

CarlWest

macrumors newbie
Original poster
Jan 2, 2012
9
0
Thanks guys. I'll just leave it for a week changing the rice every 2 days and see if it works at the end, if its not I'll have to check with telus
 

Big-TDI-Guy

macrumors 68030
Jan 11, 2007
2,606
11
I have a closing thought - you said it was in the wash for 10-15 minutes?

Did it yet reach the rinse cycle? As you may have to remove the soap residue using some distilled water. Counter-intuitive, I know - but soap will not evaporate, so your device will not recover. Rinsing in distilled water will remove the soap, improving the odds of this surviving. I wash expensive and complicated electronics in DI water every day - it will not make things any worse then they currently are.

Edit* not every day, I don't do it on weekends. Yet.
 

CarlWest

macrumors newbie
Original poster
Jan 2, 2012
9
0
I have a closing thought - you said it was in the wash for 10-15 minutes?

Did it yet reach the rinse cycle? As you may have to remove the soap residue using some distilled water. Counter-intuitive, I know - but soap will not evaporate, so your device will not recover. Rinsing in distilled water will remove the soap, improving the odds of this surviving. I wash expensive and complicated electronics in DI water every day - it will not make things any worse then they currently are.

Edit* not every day, I don't do it on weekends. Yet.
It went through the whole cycle.
 

blueroom

macrumors 603
Feb 15, 2009
6,381
25
Toronto, Canada
It's a goner for sure. It was on when the water hit it. Make a genius appointment and try your luck but be prepared to spend $200 on a replacement.
 

Big-TDI-Guy

macrumors 68030
Jan 11, 2007
2,606
11
It's a goner for sure. It was on when the water hit it. Make a genius appointment and try your luck but be prepared to spend $200 on a replacement.
Really? So everyone else whom recovered theirs after going through the wash, falling into sinks / toilets - are all lying about it?

Yes, there is a chance the phone is dead, and there is also a chance it is not - not sure how you're certain it's dead. Especially considering the OP quickly removed it from the water and started drying it - that improves their odds.
 

CarlWest

macrumors newbie
Original poster
Jan 2, 2012
9
0
Do I take the phone to the telus outlet, future shop (Where I got it) or the apple store, if I need to
 

Big-TDI-Guy

macrumors 68030
Jan 11, 2007
2,606
11
Personally, I would go the Apple store route if I had to, and be honest with them. Sometimes you can luck out, and they will be kind enough to swap you for free, worst case, they will charge you a fixed rate to replace the phone. (150 or 200USD, if memory serves) FYI, the out-right purchase cost of the phone is up to $750.00 (as of the 4, the 4S may be higher) - the providers subsidize heavily, so in that light, the 150-200 isn't as bad as it appears. To reiterate, don't lie about it, both Apple and the people you bought it from, know about the water-sensors, and where to look.

That said, if your phone survives this, it'll likely be fine indefinitely. Providing you do not power it back on or charge it while there is still water inside. The electrical short caused by water exposure will crash it, but very unlikely to kill it. It's electrolysis (acidification of the water which then corrodes the internals) that actually causes permanent damage. Remove the water, and the electrolysis is stopped.
 

CarlWest

macrumors newbie
Original poster
Jan 2, 2012
9
0
Personally, I would go the Apple store route if I had to, and be honest with them. Sometimes you can luck out, and they will be kind enough to swap you for free, worst case, they will charge you a fixed rate to replace the phone. (150 or 200USD, if memory serves) FYI, the out-right purchase cost of the phone is up to $750.00 (as of the 4, the 4S may be higher) - the providers subsidize heavily, so in that light, the 150-200 isn't as bad as it appears. To reiterate, don't lie about it, both Apple and the people you bought it from, know about the water-sensors, and where to look.

That said, if your phone survives this, it'll likely be fine indefinitely. Providing you do not power it back on or charge it while there is still water inside. The electrical short caused by water exposure will crash it, but very unlikely to kill it. It's electrolysis (acidification of the water which then corrodes the internals) that actually causes permanent damage. Remove the water, and the electrolysis is stopped.
Thanks mate :)
 

808?

macrumors 6502a
Aug 4, 2011
577
18
Hong Kong
The dry rice will work better if it is in a air-tight container or plastic zip lock bag.

You don't have to change the rice every few days, just make sure there is plenty around the phone.

(at least 500 grams)
 

Leonard1818

macrumors 68020
Nov 15, 2011
2,459
393
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

I just wanna know the reaulrs
 

blueroom

macrumors 603
Feb 15, 2009
6,381
25
Toronto, Canada
Really? So everyone else whom recovered theirs after going through the wash, falling into sinks / toilets - are all lying about it?

Yes, there is a chance the phone is dead, and there is also a chance it is not - not sure how you're certain it's dead. Especially considering the OP quickly removed it from the water and started drying it - that improves their odds.
20 minutes submerged, not looking too promising. My daughter had an iPod nano go through a wash cycle. RIP.

Worth drying out for sure, but I'd brace myself for the worst and hope for the best.
 

CarlWest

macrumors newbie
Original poster
Jan 2, 2012
9
0
Yes, you will get a replacement after you pay the $150 obviously.
That's their policy and warranty doesnt cover the spin cycle.
You might get lucky though if they feel bad and give it to you free but dont count on it or expect not to have to pay.
thx
 

Molecule

macrumors regular
May 19, 2010
107
0
You'll probably have to fork out for a new one, but look on the bright side: you can buy a 4S this time :)
 

MaxBurn

macrumors 65816
Nov 25, 2010
1,315
1
Were you able to turn the phone off before putting it in the rice? Or is it maybe still on?