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Tnnrx7

macrumors member
Original poster
Jul 30, 2009
54
0
In addition to the unresponsive / incorrect response of my home button (doesn't work a lot, and sometimes when it does it brings up multitasking after one press) I have been having an issue with iTunes for some time now.

Basically I come across a frequent problem over and over no matter what I have tried. When connecting my iPhone to my laptop, iTunes will randomly after a week or so:

iTunes cannot read the contents of the iPhone. Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings.

Well, I have done that already multiple times starting from scratch; not even bothering with restoring from a backup. Error still eventually comes again randomly.

I have tried the steps of completely uninstalling iTunes, drivers, and everything associated with Apple and reinstalling. Problem continues.

At a point I decided I'm sick of losing SMS messages and things that I really need to keep on my phone and decided to just not sync anymore (very annoying).

Recently I downloaded the beta iTunes and installed the iOS 5 GM firmware that was leaked. Hoping that this would resolve at LEAST this problem (and hoping the home button issue as I've seen many posts on it before happening after a update) neither have ceased.

I'm really at a lost with what I have left to do. Anyone have any additional suggestions? Would greatly appreciate it. Nearest Apple store is about 1.5 hrs away, but I'll make the trip if needed.

I really think it has something to do with the device itself. I have tried different USB ports, different cables, and even different computers and no go.

Thanks in advance fellas, really needing some input! :mad:
 
Are you restoring from a backup or as a new phone?

My Home button is a mess, too... And this is my second iPhone I got about 3 months ago... I wish I could fiddle more with the Assistive Touch option and have the ability to simply tap any empty space on the screen a few times instead of using the Home button.

Off-topic, I do believe the iPhone 4 is the worst iPhone I've owned, in terms of the Home button. I NEVER had this problem with my iPhone 3/3GS.
 
Are you restoring from a backup or as a new phone?

My Home button is a mess, too... And this is my second iPhone I got about 3 months ago... I wish I could fiddle more with the Assistive Touch option and have the ability to simply tap any empty space on the screen a few times instead of using the Home button.

Off-topic, I do believe the iPhone 4 is the worst iPhone I've owned, in terms of the Home button. I NEVER had this problem with my iPhone 3/3GS.

Setting up as a completely new iPhone. I didn't want to risk restoring from a backup that may be corrupted somehow causing this problem.

And I agree, my iPhone 3G home button was flawless. In fact, my iPhone 4 home button was GREAT up until one of the 4.x updates and it has never reacted the same.

My phone is in great condition, never dropped, and the home button clicks as great as day one.
 
Setting up as a completely new iPhone. I didn't want to risk restoring from a backup that may be corrupted somehow causing this problem.

And I agree, my iPhone 3G home button was flawless. In fact, my iPhone 4 home button was GREAT up until one of the 4.x updates and it has never reacted the same.

My phone is in great condition, never dropped, and the home button clicks as great as day one.

There's a specific topic about the Home button on this forum, something like Temperamental Home Button.

Also, another member posted a tip about how to possibly improve your Home button responsiveness. May want to look those up if you have time.

As far as your other issue, that's simply horrible. I can't imagine every week having to restore. Good luck.:)
 
my home button is also giving me trouble. one of the reasons i pre-ordered the 4s

Grrr! I know there are many of us with this junk home button but have yet to see a resolution. I was hoping iOS 5 would resolve this but no go.

Personally I was not impressed enough to use my upgrade for the 4S as I still feel the 4 does a great job for what I need and excited for the next revision (minus the 2 issues I'm having)
 
my home button is also giving me trouble. one of the reasons i pre-ordered the 4s


I thought about this, as well. But with the devices being almost EXACTLY the same, physically, chances are about the same you'll experience this again. Maybe not, though. I wish you the best.
 
I thought about this, as well. But with the devices being almost EXACTLY the same, physically, chances are about the same you'll experience this again. Maybe not, though. I wish you the best.

Luckily he will be within his buyers remorse period if this happens right away. However I know there are those out there with 4's that do not have this problem at all. Just find it strange that a lot that do have only noticed this after later versions of iOS 4 - which made me think it was software related possibly, but on the contrary not everyone has the problem.

Almost thinking I am down to my last option and heading to the Apple store. They have always been great to me, just sucks I have a 3hr round trip to make it down there with no guarantees.
 
Luckily, I don't have any home button issues...
...however, my apps seem to be getting 'stuck' (for lack of better words) and it's sooo ******* annoying! I'll have to sit there and wait close to a minute for my phone to even respond, after hitting the home button in an attempt to return to the previous screen.

Earlier today, for example, I needed to make a phone call. I tried opening the phone app and all I got was a white screen and nothing happened. I had to restart the phone by hitting the on/off button + home button. I mean, seriously, what if that would've been a 911 call or something? I'm not sure if little stuff like this is software or hardware related. Anybody know?

(I'm constantly closing any apps I'm not using hoping this'll help, but it doesn't.)
 
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I had my iPhone 4 replaced due to a temperamental home button. The replacement one is a lot better though so luckily everything worked out.

As for your phone problems above, how many concurrent programs do you have open? While it's supposed to just work, I like to close out all the programs in the multitask bar every now and then to free up some memory. Maybe that'll help?
 
I had my iPhone 4 replaced due to a temperamental home button. The replacement one is a lot better though so luckily everything worked out.

As for your phone problems above, how many concurrent programs do you have open? While it's supposed to just work, I like to close out all the programs in the multitask bar every now and then to free up some memory. Maybe that'll help?

Although I don't believe this would be the cause of such an issue, I have tried everything I can think of.

Even gone through the steps of:

1. Restoring as a new phone
2. Completely uninstalling all Apple components and restarting
3. Closing ALL processes open (phone and computer), installing all Apple components, system restart.
4. Again closing all system processes except iTunes and restoring as a new phone again.
5. Backup a completely stock version of the iPhone.
6. Installing all apps freshly again, backup, then sync music, contacts, etc.

Works fine for a undetermined short period of time, then randomly plug my iPhone in (just to charge even) and boom, error message again.
 
I had my iPhone 4 replaced due to a temperamental home button. The replacement one is a lot better though so luckily everything worked out.

As for your phone problems above, how many concurrent programs do you have open? While it's supposed to just work, I like to close out all the programs in the multitask bar every now and then to free up some memory. Maybe that'll help?

Nope, it doesn't really help. I've basically made it a habit to fully close any apps I'm not using but it doesn't seem to matter. It frustrates me because this is one of the best phones in the world and here it is, bringing back horrible flashbacks of being stuck on an old PC trying to get things done.

With that said, I'm more than ready for the 4S to get to my hands.
 
Any other recommendations fellas?

Should I just make a road trip out of it and head down to the Apple store?
 
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