iPhone 4 Mail not loading photos received in emails

IanLozada

macrumors newbie
Original poster
May 20, 2012
1
0
My wife's iPhone 4 (AT&T, iOS 5.1.1) is not receiving emails properly. Whenever I get a photo attachment in an email, instead of displaying it, it shows a grey box with a down arrow with a dotted line around it saying photo.JPG and the file size. If I click on the icon, the down arrow turns into a spinning icon for a second, then returns to the original icon.
 

Nikhil123

macrumors newbie
May 21, 2012
5
0
I think your file format is not compatible with your phone witch file you send try to change the file and then send again if this error is repeat then i think your phone's internet is not working properly.
 

ragnar45

macrumors newbie
Jun 9, 2012
1
0
I encountered the same problem with AT&T and an upgrade to IOS 5.1.1. Was unable to view photos (any format) sent from my
Apple desktop via email to my IPhone. The problem was resolved once I ensured that the checkbox for "Send Windows Friendly Attachements"
was checked when selecting the photo file to be sent.
 
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