iphone 4 music player problem

Discussion in 'iPhone Tips, Help and Troubleshooting' started by fatguy666, May 24, 2013.

  1. fatguy666 macrumors newbie

    Joined:
    May 24, 2013
    #1
    Need some help please, no idea where to start.

    My mum has the iphone 4. I've no idea what she was doing but I think she was trying to link her phone to the icloud or something. Anyway, it deleted almost all of the music from her phone.

    I say almost all, there are 5 songs left out of a few hundred. The music app seems to be constantly running and skipping through these 5 songs. Doesn't actually play them, one song comes on the screen with no sound then after a second it skips to the next and keeps doing this in a loop. I have no idea how to stop it!

    Has anyone any experience with this? I had the SIII and have no knowledge of iphones, I am technically aware though.

    Cheers
     
  2. MrMacMack macrumors 6502a

    Joined:
    Oct 24, 2012
    #2
    Make sure she's logged in using the Apple ID she used to purchase the songs and then go to previously purchased and download then again.
     

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