Hey everyone,
I've tried just about everything I can think of to research solutions to this problem on my own, and now I come to you.
My iPhone has suddenly stopped picking up my WiFi at home. There have been no changes to the settings on the WiFi or on the iPhone; I first noticed it when I came home from work one day and could no longer access the internet through the WiFi.
The issue used to be that when I went to the list of available connections under Settings -> WiFi, it would see my home network and put a nice tick next to it; however, that's where it stopped. The icon next to my network would stay that little circle that says you're connected to the mobile internet network, or occasionally 3G (I live in a rural area with very spotty 3G coverage), instead of switching to the WiFi symbol. I'd also get speeds and use up my data allowance while browsing the internet.
I tried turning off mobile data, which results in the WiFi symbol appearing next to my network, but when I try to view a webpage in Safari I get the message that "Safari cannot open this webpage because it is not connected to the internet".
Since this problem began, a new and more worrying issue has developed: my mobile internet and phone reception seem to be failing as well. If I turn off my mobile data and the image in the top corner shows that I'm connected by the WiFi, my signal strength suddenly drops to one bar, when I normally get 2 or 3 at home. I also completely lose the ability to make calls (though again, this was a fairly inconsistent ability to start with as every call I ever made since about one month after buying the phone would return 'Call Failed' even if I was in an area with full signal strength) and send texts (an ability I have never lost before).
When my mobile data is turned on, it waves in and out of actually picking anything up. Sometimes I have zero signal strength but a 3G connection (still can't open any web pages).
Any ideas? I'm leaning towards a hardware malfunction given how quickly this problem came about. I have never dropped my iPhone, or tried to test if it is waterproof, so I don't yet think this is my fault.
I've tried just about everything I can think of to research solutions to this problem on my own, and now I come to you.
My iPhone has suddenly stopped picking up my WiFi at home. There have been no changes to the settings on the WiFi or on the iPhone; I first noticed it when I came home from work one day and could no longer access the internet through the WiFi.
The issue used to be that when I went to the list of available connections under Settings -> WiFi, it would see my home network and put a nice tick next to it; however, that's where it stopped. The icon next to my network would stay that little circle that says you're connected to the mobile internet network, or occasionally 3G (I live in a rural area with very spotty 3G coverage), instead of switching to the WiFi symbol. I'd also get speeds and use up my data allowance while browsing the internet.
I tried turning off mobile data, which results in the WiFi symbol appearing next to my network, but when I try to view a webpage in Safari I get the message that "Safari cannot open this webpage because it is not connected to the internet".
Since this problem began, a new and more worrying issue has developed: my mobile internet and phone reception seem to be failing as well. If I turn off my mobile data and the image in the top corner shows that I'm connected by the WiFi, my signal strength suddenly drops to one bar, when I normally get 2 or 3 at home. I also completely lose the ability to make calls (though again, this was a fairly inconsistent ability to start with as every call I ever made since about one month after buying the phone would return 'Call Failed' even if I was in an area with full signal strength) and send texts (an ability I have never lost before).
When my mobile data is turned on, it waves in and out of actually picking anything up. Sometimes I have zero signal strength but a 3G connection (still can't open any web pages).
Any ideas? I'm leaning towards a hardware malfunction given how quickly this problem came about. I have never dropped my iPhone, or tried to test if it is waterproof, so I don't yet think this is my fault.