iPhone 4 not recognized

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jonthebon, Aug 4, 2010.

  1. jonthebon macrumors newbie

    jonthebon

    Joined:
    Apr 3, 2010
    #1
    Hi all,
    Yesterday I bought an iPhone 4. When I connected it to itunes it went through the normal setup procedure (with a picture of the iphone 4 at the beginning) and everything seemed to work fine. However, now when I connect to itunes, it goes through the same procedure again but recognising the phone as an iphone 3g or 3gs. I'm using a late 2009 macbook pro with Snow leopard 10.6.4 and the latest version of itunes. Help!?
     
  2. nippyjun macrumors 65816

    Joined:
    Jul 26, 2007
    #2
    Does it want you to set it up again as a new phone each time you connect it?

    Or does it just show the wrong phone?
     
  3. jonthebon, Aug 5, 2010
    Last edited: May 9, 2011

    jonthebon thread starter macrumors newbie

    jonthebon

    Joined:
    Apr 3, 2010
    #3
    Thanks

    It wants me to set up the phone again as an iPhone 3g or 3gs. But I tried again and found that if I continue the setup then press cancel, it works fine and recognizes the phone. Strange...
     

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