Twice in 1 week I dropped my iphone 4 from my tool pouch from a roof down to concrete - in an otter box
(I had broken my holster and waiting for replacement)
First drop didn't hurt a thing
Second one caused people on other end of a call to ask me to speak up as they couldn't hear me very well
Went to store and told them what I had done and asked what suggestions they have (expecting I would hear I have to cough up $200)
Swapped phones with me
Gotta love Apple...
was it still under warranty ?